Will not activate

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mbrasseau
Posts: 1
Joined: Sun Apr 12, 2020 3:40 am

Will not activate

Post by mbrasseau » Sun Apr 12, 2020 3:52 am

I am attempting to install the FreePDF for Windows, on Windows 10. When I enter the product key, I get an error "The connection to the server failed". The error message gives 4 possible solutions which include

1) checking internet connection (well, I'm here posting this message...)
2) temporary server or network problem, Try again later (???)
3) disable firewall and/or virus protection (SHADY!!!)
4) verify internet proxy settings (legit possibility as I'm using PDAnet. Proxy settings are correct as other downloads work fine, streaming, etc.)

I have done all of the above... including the shady step of disabling my protection temporarily. Nothing works.

Please advise.

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 913
Joined: Wed Jun 05, 2019 12:02 pm

Re: Will not activate

Post by miguel-c » Sun Apr 12, 2020 8:37 pm

You should set a system-wide proxy, and not a browser proxy.

1. Press the start menu and type proxy
2. Click on proxy settings
3. Setup your proxy there

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