Highlighted text not showing correctly

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paul.newton
Posts: 4
Joined: Sat Jan 22, 2022 9:05 pm

Highlighted text not showing correctly

Post by paul.newton »

Hi

I have used FreePDF to highlight lines in a document. Some lines are highlighted in yellow and others are highlighted in pink - although it was quite tricky because I had to remove existing highlighting and then re-apply the new highlight colour. I then saved the changes and opened the PDF in another PDF reader. It displayed perfectly showing some lines in yellow and some in pink. However when I re-opened the PDF in FreePDF all the highlighted lines appear in the same colour (yellow). They still appear correctly when I re-open the PDF in another PDF reader. Surely this is a serious bug ...

Paul Newton
SuperTech
SoftMaker Team
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Re: Highlighted text not showing correctly

Post by SuperTech »

Thanks for reporting this problem. Please share the associated PDF file in which you are getting this problem with screenshots so that we can do further investigation for resolution.

If you want to send it to us privately, please e-mail us at the forum[at]softmaker.de

Please also include the forum URL of this topic so that we can trace your e-mail.
viewtopic.php?f=352&t=22438
paul.newton
Posts: 4
Joined: Sat Jan 22, 2022 9:05 pm

Re: Highlighted text not showing correctly

Post by paul.newton »

Thanks for your reply and interest. I am attaching

Downloads.PDF (the problem file)
Sumatra.PNG (Screenshot of PDF opened in Sumatra)
FreePDF.PNG (Screenshot of PDF opened in FreePDF)

I look forward to hearing the results of your investigation.

Many thanks

Paul Newton
Attachments
Sumatra.png
FreePDF.png
Downloads.pdf
(246.7 KiB) Downloaded 23 times
SuperTech
SoftMaker Team
SoftMaker Team
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Joined: Wed Mar 11, 2020 5:31 pm

Re: Highlighted text not showing correctly

Post by SuperTech »

Thanks for sharing file and screenshots. I am able to reproduce this problem and forwarded the details to our developer team for further diagnosis.
paul.newton
Posts: 4
Joined: Sat Jan 22, 2022 9:05 pm

Re: Highlighted text not showing correctly

Post by paul.newton »

Thank you. I shall look forward to hearing the outcome ...

Paul Newton
miguel-c
SoftMaker Team
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Re: Highlighted text not showing correctly

Post by miguel-c »

The bug has been fixed and the fix will be included in the next service pack which we'll be releasing in the next few days.
paul.newton
Posts: 4
Joined: Sat Jan 22, 2022 9:05 pm

Re: Highlighted text not showing correctly

Post by paul.newton »

Excellent support, many thanks, much appreciated. Will I be notified when the service pack is made available?
miguel-c
SoftMaker Team
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Re: Highlighted text not showing correctly

Post by miguel-c »

Yes, you will
The update for FlexiPDF will be released and the next few days
The update for FreePDF will be released later a couple of months from now, because it's a big version jump from 2 to 3.
Sorry for not stating this in my previous message.
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