Hang when Printing jpg photo to flexipdf

Questions and answers about FlexiPDF 2019 for Windows
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eang2
Posts: 3
Joined: Mon Jan 11, 2021 10:46 am

Hang when Printing jpg photo to flexipdf

Post by eang2 » Thu Jan 21, 2021 4:52 am

When I open the jpg file and try to print, it hang per attached screenshot. Why ?
Work around this, open file explorer, right click to print to flexipdf, then it will print to flexipdf pdf file.
Attachments
Screenshot 2021-01-21 114817.jpg
Screenshot 2021-01-21 114817.jpg (9.13 KiB) Viewed 285 times

miguel-c
SoftMaker Team
SoftMaker Team
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Joined: Wed Jun 05, 2019 12:02 pm

Re: Hang when Printing jpg photo to flexipdf

Post by miguel-c » Sat Jan 23, 2021 6:54 pm

It's possible that the program assigned to the JPG extension has some sort of bug communicating with FlexiPDF.
What program is that? Windows photo viewer?

eang2
Posts: 3
Joined: Mon Jan 11, 2021 10:46 am

Re: Hang when Printing jpg photo to flexipdf

Post by eang2 » Sun Jan 24, 2021 4:21 am

Hi Miguel,
Yes, am using the MS photo viewer and my OS is MS Windows 10 home edition.
The other way as described in manual is to drop the jpg file onto FlexiPDF.

miguel-c
SoftMaker Team
SoftMaker Team
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Re: Hang when Printing jpg photo to flexipdf

Post by miguel-c » Wed Jan 27, 2021 1:25 pm

Does it happen with all images, or with just one in particular?
Could you please send us one of the images that causes the problem?

eang2
Posts: 3
Joined: Mon Jan 11, 2021 10:46 am

Re: Hang when Printing jpg photo to flexipdf

Post by eang2 » Fri Jan 29, 2021 2:50 am

Yes, It happens to all the images.
Pls find a jpg file as requested.
Thank for working this.

note
Edition Windows 10 Home Single Language
Version 20H2
Installed on ‎07-‎Aug-‎20
OS build 19042.746
Experience Windows Feature Experience Pack 120.2212.551.0
Attachments
Screenshot 2021-01-23 110842.jpg

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