Service Pack

Post here those questions, bug reports and suggestions for SoftMaker FreeOffice 2018 for Mac that do not fit in any of the application-specific subforums.

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celeghin
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Joined: Sun Jul 14, 2019 11:22 pm

Service Pack

Post by celeghin » Fri Sep 20, 2019 4:19 pm

Good day. I received your email regarding the version 971 for Mac service pack but there is nowhere to download it from your website. Please could you send me the correct link for this service pack?

miguel-c
SoftMaker Team
SoftMaker Team
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Re: Service Pack

Post by miguel-c » Fri Sep 20, 2019 4:26 pm

Hi, you can either go to the top right corner of TextMaker, then "? | About | Check for updates" OR you can download the full version from our website and install it.

martin-k
SoftMaker Team
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Re: Service Pack

Post by martin-k » Fri Sep 20, 2019 4:27 pm

The link in the newsletter redirects to https://www.freeoffice.com/en/download/servicepacks -- and there is a clickable download link there.
Martin Kotulla
SoftMaker Software GmbH

celeghin
Posts: 8
Joined: Sun Jul 14, 2019 11:22 pm

Re: Service Pack

Post by celeghin » Fri Sep 20, 2019 11:56 pm

Screenshot 2019-09-20 at 23.57.30.png
Hi there

No matter if I install from the main site or from the service pack link, the version still remains on 970.

If I try to update via the program, I get the same error no matter what internet connection I use.
Screenshot 2019-09-20 at 23.53.19.png

martin-k
SoftMaker Team
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Re: Service Pack

Post by martin-k » Sat Sep 21, 2019 9:27 am

OK, there are/were two separate problems:

1. Revisions before 971 had trouble connecting to our server on some Macs. This is fixed with 971, however you will need to get over Catch 22 situation that you need to update but can't update from within the software. Download from the web site again and install that.

2. I just noticed that there was a problem with uploading. The PKG file on our server is only current now; before, it was still 970. :-(
Martin Kotulla
SoftMaker Software GmbH

celeghin
Posts: 8
Joined: Sun Jul 14, 2019 11:22 pm

Re: Service Pack

Post by celeghin » Sat Sep 21, 2019 11:22 pm

Thank you. Downloaded the software again and it now shows version 971 and the update feature is also working now. Thank you very much.

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