older file opens incorrectly

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eNG1Ne
Posts: 4
Joined: Sun Dec 06, 2020 11:14 am

older file opens incorrectly

Post by eNG1Ne » Sun Dec 06, 2020 11:20 am

"Documents can be exchanged between any version of TextMaker on any operating system with no loss of fidelity."
I have a set of TextMaker files on my Android smartphone. I transfer the files to my Linux Mint PC and try to open them. Instead of readable content in the Roman alphabet, FreeOffice TextMaker displays a document full of Chinese characters.
How do I get my content back?

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: older file opens incorrectly

Post by SuperTech » Thu Dec 10, 2020 8:04 pm

Thanks for reporting this problem. Please share the associated file of TextMaker in which you are getting this problem so that we can do further investigation for resolution.

If you want to send it to us privately, please e-mail us at the forum[at]softmaker.de

Please also include the forum URL of this topic so that we can trace your e-mail.
viewtopic.php?f=321&t=20644&p=68364#p68364

eNG1Ne
Posts: 4
Joined: Sun Dec 06, 2020 11:14 am

Re: older file opens incorrectly

Post by eNG1Ne » Fri Dec 11, 2020 9:03 am

Thanks for the quick response. Here's the file, and here's a screenshot. Let me know if you need any more information from me.
Attachments
a2_friAM.tmd
.tmd file (originally created witth TextMaker Mobile)
(18.18 KiB) Downloaded 22 times
tmdFile.png
screenshot

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: older file opens incorrectly

Post by SuperTech » Fri Dec 11, 2020 2:49 pm

Thanks for sharing this file. It seems it got corrupt while sending to desktop from your Android device. Please check if you are able to open that original file on Android version. If yes, please share that original file without saving that in Linux version.

eNG1Ne
Posts: 4
Joined: Sun Dec 06, 2020 11:14 am

Re: older file opens incorrectly

Post by eNG1Ne » Sat Dec 12, 2020 1:39 pm

Yes, the file is OK on the Android device. Here it is:
Attachments
a2_friAM.tmd
(18.2 KiB) Downloaded 23 times

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: older file opens incorrectly

Post by SuperTech » Sat Dec 12, 2020 2:38 pm

Thanks for sharing this file. I tried to open it in FreeOffice TextMaker 2018 for Linux and it opened fine without any problem. Please try to open it in FreeOffice TextMaker 2018 for Linux and let us know the result.

Also, share your sminfo file which you can generate by clicking on '?' > About > Write system information.

Please check this screenshot of this file in FreeOffice TextMaker 2018 for Linux.
File opened in FO18.JPG

eNG1Ne
Posts: 4
Joined: Sun Dec 06, 2020 11:14 am

Re: older file opens incorrectly

Post by eNG1Ne » Fri Dec 18, 2020 2:35 pm

Success! after transferring the files by microSD. So the rendering in Chinese characters must have been a temporary glitch. Thanks for encouraging me to try again.

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