.PRD is not supported as file format

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Dobraun
Posts: 1
Joined: Tue Jun 11, 2019 12:35 pm

.PRD is not supported as file format

Post by Dobraun » Tue Jun 11, 2019 12:44 pm

Hi all,

at my job, we were sent a set of .prd files my a partner. As we are not regular SoftMaker users, we installed FreeOffice to be able to open the files. After doing so, all the .prd files in the Windoes Explorer were associated with Presentations and appeared as such.

When I try to open the file however, Presentations simply gives me the error message 'This file format is not supported'.

To my best knowledge the files are not damaged. The same occurs with every one of a range of .prd files, all of which have different sizes in plausible ranges. When inspecting the files in their properties, they seem perfectly ordinary; no information seems to me missing or unreadable.

Does anyone have any idea what might cause this and how it can be fixed?

Thanks in advance
D

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 100
Joined: Wed Jun 05, 2019 12:02 pm

Re: .PRD is not supported as file format

Post by miguel-c » Thu Jun 13, 2019 5:59 pm

Hi, could you please post a file here? If you don't feel comfortable with it being make public, please send it to forum(at)softmaker.de

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