SSL Error trying to get free Product Key

General questions and answers about FreeOffice 2018 for Windows. Don't post application-specific questions here, but in the appropriate subforum.
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ChinaBobA
Posts: 1
Joined: Thu Oct 29, 2020 12:18 am

SSL Error trying to get free Product Key

Post by ChinaBobA » Thu Oct 29, 2020 12:22 am

Getting error "SSL error: Please check date/time and your antivirus settings" when asked to enter my email address.
I've seen several posts about this and I've tried all of the solutions. Nothing works.
Can you send me a key - I like the software very much. Do I need a free key for every system I used FreeOffice on?
Thanks ..
Bob

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1573
Joined: Wed Mar 11, 2020 5:31 pm

Re: SSL Error trying to get free Product Key

Post by SuperTech » Mon Nov 02, 2020 3:39 pm

As the error suggests, please check your system time, antivirus, firewall setting etc as it seems FreeOffice is unable to communicate with our license server due to which you are getting this error.

Jayjay
Posts: 1
Joined: Mon Jun 07, 2021 11:02 am

Re: SSL Error trying to get free Product Key

Post by Jayjay » Mon Jun 07, 2021 11:17 am

I can't seem to connect, SSL error:
But my date and time is correct

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1573
Joined: Wed Mar 11, 2020 5:31 pm

Re: SSL Error trying to get free Product Key

Post by SuperTech » Mon Jun 07, 2021 9:27 pm

Please check if your firewall/antivirus blocking the communication, or you can check the internet connection stability in Internet Explorer also as Windows follows that settings. This error means somewhere the communication with server is blocked.

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