Incorrect License Key? Error -12

Post here those questions, bug reports and suggestions for SoftMaker FreeOffice 2018 for Windows that do not fit in any of the application-specific subforums.

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z5t95s
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Joined: Tue Jul 09, 2019 12:03 am

Incorrect License Key? Error -12

Post by z5t95s » Tue Jul 09, 2019 12:04 am

I downloaded and installed this afternoon but the key sent to me will not work. Please asisst

miguel-c
SoftMaker Team
SoftMaker Team
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Re: Incorrect License Key? Error -12

Post by miguel-c » Tue Jul 09, 2019 12:09 am

Hi, your license appears to already have been activated on our system. Is your problem still happening?

martin-k
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Re: Incorrect License Key? Error -12

Post by martin-k » Tue Jul 09, 2019 8:23 am

-12 means that the internet connection to our licensing server broke (the application sends a POST request, and nothing or something broken comes back). This usually points to a wrongly configured proxy server on your side.
Martin Kotulla
SoftMaker Software GmbH

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