AutoFill List Error

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RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

AutoFill List Error

Post by RDMcDivit08 »

I receive this error when I open PlanMaker 2018.

"Unable to load AutoFill List"

It happened with the free version as well.

Clip of the error window attached.
Attachments
Planmaker-error.jpeg
Planmaker-error.jpeg (13.91 KiB) Viewed 13685 times
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c »

Could you please uninstall and reinstall the software?
RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

Re: AutoFill List Error

Post by RDMcDivit08 »

Thanks.
I tried that but still get the error.
It's a Mac book pro.
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c »

Could you please go to "? | About | Write System Information" and send us the sminfo.txt file it generates? You may post it here or send it to forum(at)softmaker.de
RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

Re: AutoFill List Error

Post by RDMcDivit08 »

Sorry, I don't understand your request.
Is it a command entered within Planmaker or is it from the Terminal App?
miguel-c
SoftMaker Team
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Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c »

In PlanMaker, at the top right corner you'll find a question mark "?".
about.PNG
RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

Re: AutoFill List Error

Post by RDMcDivit08 »

Thanks.
Here's the sminfo file.
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sminfo.txt
(290.43 KiB) Downloaded 426 times
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c »

Thanks. I'll let you know when the developers answer to my support request.
RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

Re: AutoFill List Error

Post by RDMcDivit08 »

Great.
Thanks for the quick response.
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c »

In the settings folder, there should be a pmfill.dat, this is the file that contains user-defined lists and seems to be scrambled.
Please send me that file (post it here or send it to forum(at)softmaker.de
Afterward, delete the file and the error message will go away.
RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

Re: AutoFill List Error

Post by RDMcDivit08 »

Here is the zipped pmfill.dat file.
Yes, that fixed the error.
Thanks.
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pmfill.dat.zip
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miguel-c
SoftMaker Team
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Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c »

The issue has been fixed and the fix it will be included in our next service pack to be released in the next few days.
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