AutoFill List Error

Post your questions, bug reports and suggestions here for PlanMaker 2018 for Mac.

Moderator: SoftMaker Team

Post Reply
RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

AutoFill List Error

Post by RDMcDivit08 » Mon Jan 13, 2020 4:01 pm

I receive this error when I open PlanMaker 2018.

"Unable to load AutoFill List"

It happened with the free version as well.

Clip of the error window attached.
Attachments
Planmaker-error.jpeg
Planmaker-error.jpeg (13.91 KiB) Viewed 78 times

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 526
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c » Mon Jan 13, 2020 5:54 pm

Could you please uninstall and reinstall the software?

RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

Re: AutoFill List Error

Post by RDMcDivit08 » Tue Jan 14, 2020 7:45 pm

Thanks.
I tried that but still get the error.
It's a Mac book pro.

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 526
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c » Tue Jan 14, 2020 7:59 pm

Could you please go to "? | About | Write System Information" and send us the sminfo.txt file it generates? You may post it here or send it to forum(at)softmaker.de

RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

Re: AutoFill List Error

Post by RDMcDivit08 » Wed Jan 15, 2020 9:24 pm

Sorry, I don't understand your request.
Is it a command entered within Planmaker or is it from the Terminal App?

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 526
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c » Thu Jan 16, 2020 7:50 pm

In PlanMaker, at the top right corner you'll find a question mark "?".
about.PNG

RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

Re: AutoFill List Error

Post by RDMcDivit08 » Thu Jan 16, 2020 8:53 pm

Thanks.
Here's the sminfo file.
Attachments
sminfo.txt
(290.43 KiB) Downloaded 1 time

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 526
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c » Thu Jan 16, 2020 9:34 pm

Thanks. I'll let you know when the developers answer to my support request.

RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

Re: AutoFill List Error

Post by RDMcDivit08 » Thu Jan 16, 2020 9:35 pm

Great.
Thanks for the quick response.

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 526
Joined: Wed Jun 05, 2019 12:02 pm

Re: AutoFill List Error

Post by miguel-c » Sat Jan 18, 2020 4:40 pm

In the settings folder, there should be a pmfill.dat, this is the file that contains user-defined lists and seems to be scrambled.
Please send me that file (post it here or send it to forum(at)softmaker.de
Afterward, delete the file and the error message will go away.

RDMcDivit08
Posts: 6
Joined: Mon Jan 13, 2020 3:58 pm

Re: AutoFill List Error

Post by RDMcDivit08 » Sun Jan 19, 2020 5:17 pm

Here is the zipped pmfill.dat file.
Yes, that fixed the error.
Thanks.
Attachments
pmfill.dat.zip
(996 Bytes) Downloaded 1 time

Post Reply

Return to “PlanMaker 2018 for Mac”