Cannot open CSV after SMO saved it as XLSX

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romraptor
Posts: 84
Joined: Mon Dec 05, 2011 3:23 pm

Cannot open CSV after SMO saved it as XLSX

Post by romraptor » Mon Jun 03, 2019 4:06 pm

Hi! I had some Excel spreadsheets at work that I brought home (CSV files made in Excel containing nothing more than some text).

They open fine in PlanMaker so I edited some text and clicked Save. PlanMaker then saved them as XLSX.

Lastly, I brought the XLSX files back to work, but unfortunately Excel wasn't able open them. Said something about wrong format. Renaming to CSV didn't help either.

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 189
Joined: Wed Jun 05, 2019 12:02 pm

Re: Cannot open CSV after SMO saved it as XLSX

Post by miguel-c » Wed Jun 05, 2019 7:06 pm

1. Could you please send us a sample csv and xlss file to forum(at)softmaker.de referring the URL of this thread?
2. Please go to ? > About and let us know the revision of your software. The latest is 962.0418

romraptor
Posts: 84
Joined: Mon Dec 05, 2011 3:23 pm

Re: Cannot open CSV after SMO saved it as XLSX

Post by romraptor » Wed Jun 05, 2019 7:47 pm

I've sent an e-mail now.

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 189
Joined: Wed Jun 05, 2019 12:02 pm

Re: Cannot open CSV after SMO saved it as XLSX

Post by miguel-c » Wed Jun 05, 2019 8:22 pm

I was able to reproduce the issue you described.
I'm going to report it to the developers and will let you know when it's fixed.
Thank you for your feedback!

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 189
Joined: Wed Jun 05, 2019 12:02 pm

Re: Cannot open CSV after SMO saved it as XLSX

Post by miguel-c » Thu Jun 06, 2019 10:57 am

Hi, the issue was fixed and will be available in the next service pack.
In the meanwhile, the solution is simple: rename the .xlsx extension to .xls or do a save as xls in PlanMaker

romraptor
Posts: 84
Joined: Mon Dec 05, 2011 3:23 pm

Re: Cannot open CSV after SMO saved it as XLSX

Post by romraptor » Thu Jun 06, 2019 11:14 am

Thanks!

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