Release version continues to crash

Post your questions, bug reports and suggestions here for TextMaker 2018 for Mac.

Moderator: SoftMaker Team

Post Reply
Dicky
Posts: 32
Joined: Tue Nov 06, 2012 3:05 am

Release version continues to crash

Post by Dicky » Wed Mar 21, 2018 1:10 am

Whatever the problem, it has not been fixed, and happens (un)reasonably often.

See attached for top of error information.

Whenever TextMaker does crash and I select "Reopen" the last saved version is never restored. Why is that?
Something is not right - please explain how the Reopen process works.
Attachments
TextMaker crash - 2018-03-21.jpg

Dicky
Posts: 32
Joined: Tue Nov 06, 2012 3:05 am

Re: Release version continues to crash

Post by Dicky » Wed Mar 21, 2018 8:58 pm

Another crash, this time know exactly what occurred:

TextMaker (Mac release version) with 2 documents open. Selected text from one document to paste into the other, used Cmd-C to copy then crashed before able to switch to the other.

If the entire "crash report" would be useful please indicate by reply.
Attachments
TextMaker crash - copying text.pdf
(254.46 KiB) Downloaded 68 times

Jossi
SoftMaker Volunteers
SoftMaker Volunteers
Posts: 1023
Joined: Fri Dec 05, 2003 10:47 pm
Location: Luebeck, Germany

Re: Release version continues to crash

Post by Jossi » Wed Mar 21, 2018 9:15 pm

Dicky wrote:
Wed Mar 21, 2018 1:10 am
Whenever TextMaker does crash and I select "Reopen" the last saved version is never restored. Why is that?
Something is not right - please explain how the Reopen process works.
In any case you should go to Tools > Options, tab "Files", and make sure that "Auto recovery" is checked and a short time interval of a few minutes is set, to make sure that in case of a crash you will only lose the last few minutes' work.

Dicky
Posts: 32
Joined: Tue Nov 06, 2012 3:05 am

Re: Release version continues to crash

Post by Dicky » Wed Mar 21, 2018 9:22 pm

Another crash in TextMaker, this time after selecting text and then going to "Convert text to Table" from the Table menu. Crashed when clicked on "Convert...".
Attachments
TextMaker Crash - convert to table.pdf
(245.03 KiB) Downloaded 63 times

sven-l
SoftMaker Team
SoftMaker Team
Posts: 8123
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
Contact:

Re: Release version continues to crash

Post by sven-l » Thu Mar 22, 2018 12:35 pm

Please provide one or more sample files that let us reproduce the crash (send them to forum(at)softmaker.com).
Sven Leßmann
SoftMaker Software GmbH

Post Reply

Return to “TextMaker 2018 for Mac”