Crash on first use of a copy paste command

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pascalpaulus
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Joined: Sun Mar 25, 2018 3:48 pm

Crash on first use of a copy paste command

Post by pascalpaulus » Fri May 04, 2018 10:25 am

Hi,
I observed a specific crash behaviour, when using cmd c / cmd v in an existing document when reopening. I try to explain:
1. open a document made in textmaker with docx format, opening also the program itself (via folder / open document)
2. copy some text from other document (for example form pages to textmaker)
3. on pasting , program crashes
4. reopening immediately crashed document
5. pasting again the clipboard : normal behaviour without crashing.

The same thing happens when passing in the document itself som main text to footnote text also copying and pasting.
The same thing occurred also pasting in a jpg file (or dragging in)

It is as of something is not assumed for the first copy paste procedure when fresh opening textmaker.

Sincerely yours,
Pascal Paulus

sven-l
SoftMaker Team
SoftMaker Team
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Re: Crash on first use of a copy paste command

Post by sven-l » Mon May 07, 2018 3:57 pm

We solved some issues with the clipboard. Please wait for the next service pack and then try again.
Sven Leßmann
SoftMaker Software GmbH

jmgarciaren
Posts: 1
Joined: Fri Aug 03, 2018 10:59 pm

Re: Crash on first use of a copy paste command

Post by jmgarciaren » Fri Aug 03, 2018 11:10 pm

Has this been solved in the most recent service pack? I'm still experiencing the same behavior!

sven-l
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Re: Crash on first use of a copy paste command

Post by sven-l » Tue Aug 21, 2018 3:45 pm

Until now we could not reproduce that crash here but several changes were made to the clipboard handler. So chances were good that this would not happen anymore. But if you experience crashes when using the copy/paste command, we would need an exact step by step description what you do (in case that your steps differ from the OP's steps) and your crash report. You can attach it here or send it to forum(at)softmaker.com referring to this thread.
Sven Leßmann
SoftMaker Software GmbH

Dicky
Posts: 31
Joined: Tue Nov 06, 2012 3:05 am

Re: Crash on first use of a copy paste command

Post by Dicky » Tue Sep 11, 2018 7:08 am

This crash is an on-going and significant issue which I pointed out in this forum during the beta testing.

When is the next service pack, to which you refer, going to be released?

sven-l
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Re: Crash on first use of a copy paste command

Post by sven-l » Thu Sep 13, 2018 11:25 am

The next service pack will be available in a few days. We are currently testing it here internally.
Sven Leßmann
SoftMaker Software GmbH

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