Presentation slide disappears in notes

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rx3210
Posts: 5
Joined: Tue Jul 09, 2019 4:52 pm

Presentation slide disappears in notes

Post by rx3210 » Tue Jul 09, 2019 5:02 pm

When I click on View > Notes. My slides become invisible. How to solve that?

http://i.imgur.com/x4CDmD5.png

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 325
Joined: Wed Jun 05, 2019 12:02 pm

Re: Presentation slide disappears in notes

Post by miguel-c » Tue Jul 09, 2019 10:02 pm

Hi, I wasn't able to reproduce the issue. Could you please post the file here or send it to forum (at) softmaker.de

rx3210
Posts: 5
Joined: Tue Jul 09, 2019 4:52 pm

Re: Presentation slide disappears in notes

Post by rx3210 » Tue Jul 09, 2019 10:20 pm

I have emailed the file. thanks for the follow up

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 325
Joined: Wed Jun 05, 2019 12:02 pm

Re: Presentation slide disappears in notes

Post by miguel-c » Tue Jul 09, 2019 11:17 pm

OK, I was able to reproduce the issue both in Presentations 2018 and PowerPoint 2019. There must be some issue with the file. Anyway I'm going to report it to the developers to see if they have some insight.

rx3210
Posts: 5
Joined: Tue Jul 09, 2019 4:52 pm

Re: Presentation slide disappears in notes

Post by rx3210 » Thu Jul 11, 2019 11:11 am

Hi Miguel, when do you anticipate the feedback?

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 325
Joined: Wed Jun 05, 2019 12:02 pm

Re: Presentation slide disappears in notes

Post by miguel-c » Thu Jul 11, 2019 12:27 pm

The developers are looking at this.

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 325
Joined: Wed Jun 05, 2019 12:02 pm

Re: Presentation slide disappears in notes

Post by miguel-c » Fri Jul 12, 2019 10:39 pm

Hi, the developers replied that you can enable the visibility of the slides by going to View→Notes Master. Select the placeholder that you want to fix. Change format border line of such placeholder, e.g, color, thickness, style...

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