Documents become uneditable...

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Documents become uneditable...

Post by proth1814 » Sun Sep 23, 2018 12:41 pm

Dear All,

I have used the free version of Softmaker Textmaker, and I was very satisfied because it keeps absolutely right all the MS Word document structures. This was for me right choice as I switched from Windows to Ubuntu 18.04.

I had no problems with my documents, until two days ago when I decided to take a year license.

Then I uninstalled the free version, and tried to install the full version using the installer. Then I started to have problems as the installer was blocked after 29% of installation. I stopped and made a new installation with a command in a terminal. Everything was fine at that step and I was able to start using Textmaker.

However, things were not that easy with the files I created with the free version, and what happened was the fact that each time I opened a file, and save with the new name with the full version, that file was about 100kb more than the first one (457kB to 567kB) and when I exported the file as PDF it was incredibly BIG (688kB to 12.6MB...) without doing anything on the file... My file is a CV and it includes a picture of me at the top... nothing else BIG.
I have found that if I uninstall the full Softmaker with a command line, restart, reinstall, open the previous file, copy, paste into a new empty document, and save, it works better. But each time I restart my computer, I'm in the same state and have the same problem... I am not going to uninstall/reinstall each time I want to use my word processor...

It seems that my file becomes corrupted, and Textmaker becomes unusable. Also, when I open a corrupted file, the picture disappears and the %CPU used by Texmaker jumps to 50%...

Can someone help me on that? Please... Should I switch back to the free version?

Many thanks in advance for your support :?
This file was saved today, doing nothing on the file, and is now corrupted. Exporting this file to PDF makes it to 12.6MB, and Textmaker becomes unusable.
(553.89 KiB) Downloaded 7 times
This file was saved yesterday and is not corrupted. Exporting this file to PDF makes it to 688kB.
(446.75 KiB) Downloaded 6 times

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Re: Documents become uneditable...

Post by sven-l » Mon Sep 24, 2018 3:08 pm

Which Linux exactly are you using and which desktop? Could you please attach your sminfo.txt (in the Help=>About dialog)?
Sven Leßmann
SoftMaker Software GmbH

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Re: Documents become uneditable...

Post by astronos2007 » Wed Oct 10, 2018 11:23 am

I tried to open your file in LibreOffice Writer, and it crashes upon opening: 100% CPU usage and no responsiveness until I kill the process. This may be a clue.

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Re: Documents become uneditable...

Post by dhalgren » Sat Oct 13, 2018 1:34 am

Both of these documents opened in rev 938.1004 without a problem, on BunsenLabs Debian 9.5 The files were editable..

In LibreOffice the documents opened as empty files, and froze the programme.

I then changed to my Windows 10 partition and attempted to open them in Word 365, with the following results:
180922-2-TABLE-CV-Vertical.jpg (21.83 KiB) Viewed 197 times

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