Problems with saving as PDF

Post your questions, bug reports and suggestions here for Presentations 2018 for Windows.

Moderator: SoftMaker Team

Post Reply
7zRFgLx2
Posts: 7
Joined: Mon Feb 18, 2019 6:13 pm

Problems with saving as PDF

Post by 7zRFgLx2 » Mon Feb 18, 2019 6:44 pm

Hello all,

I'm new to this forum, using Soft-Maker Office (professionell?) 2018 on a windows 8.1 machine. I don't know the current built-version, there is no "Help\About" anymore (or I can't find it).

Currently I do have a lot of problems with Presentations, especially with saving as PDF. Using "Export as pdf", all my 3D objects are totally destroyed!
Two_rectangles_in_3D_after_export-to-pdf.JPG
Two_rectangles_in_3D_after_export-to-pdf.JPG (9.11 KiB) Viewed 812 times
The picture shows to rectangles without filling, as they show up in the pdf.

Using "file\print" selection "Adope PDF printer" works in general (minor defects to 3D objects), but I can not manage to print into landscape format. The resulting portrait format however, has left empty the lower half of the page. There is no difference between .prd and .pptx
That drives me cracy, as I need to distribute my presentation.

Using the clipbloard, to copy and paste the 3D object into irfan-view or any program, also doesn't work. The only work-around currently is to take a screen-shot while editing a page, and place the 3D-object part, above the 3D-object.

Any hint how to solve this problem?

sven-l
SoftMaker Team
SoftMaker Team
Posts: 8123
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
Contact:

Re: Problems with saving as PDF

Post by sven-l » Thu Feb 21, 2019 2:08 pm

for Help=>About, just click on the "?" icon and then on "About".
Sven Leßmann
SoftMaker Software GmbH

sven-l
SoftMaker Team
SoftMaker Team
Posts: 8123
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
Contact:

Re: Problems with saving as PDF

Post by sven-l » Thu Feb 21, 2019 2:10 pm

7zRFgLx2 wrote:
Mon Feb 18, 2019 6:44 pm

Currently I do have a lot of problems with Presentations, especially with saving as PDF. Using "Export as pdf", all my 3D objects are totally destroyed!
Please send a sample file to forum(at)softmaker.com referring to this thread.
Sven Leßmann
SoftMaker Software GmbH

7zRFgLx2
Posts: 7
Joined: Mon Feb 18, 2019 6:13 pm

Re: Problems with saving as PDF

Post by 7zRFgLx2 » Sat Feb 23, 2019 9:54 am

sven-l wrote:
Thu Feb 21, 2019 2:10 pm
Please send a sample file to forum(at)softmaker.com referring to this thread.
I just prepared and sent you a sample file. Thanks for your support!

7zRFgLx2
Posts: 7
Joined: Mon Feb 18, 2019 6:13 pm

Re: Problems with saving as PDF

Post by 7zRFgLx2 » Thu May 02, 2019 8:33 am

Hello all,

is there any solution available in the meantime?
After opening my presentation, a few weeks later, I found that all my 3D opbjects in the presentation are "destroyed" as well. There is a filling inside the objects, which I can not switch off anymore.
I could send a sample file too, as in the current state presentations becomes really usesless to me.

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 260
Joined: Wed Jun 05, 2019 12:02 pm

Re: Problems with saving as PDF

Post by miguel-c » Thu Jun 06, 2019 12:27 am

Please accept our apologize for the long delay. Due to a very heavy amount of inquiries it was unfortunately not possible to answer earlier.
Could you please send us the file again for analysis? I'm not being able to find it ...

7zRFgLx2
Posts: 7
Joined: Mon Feb 18, 2019 6:13 pm

Re: Problems with saving as PDF

Post by 7zRFgLx2 » Thu Jun 13, 2019 10:56 pm

I just resent the files ...

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 260
Joined: Wed Jun 05, 2019 12:02 pm

Re: Problems with saving as PDF

Post by miguel-c » Fri Jun 14, 2019 12:30 am

I got your files, thanks. What version are you running?
about.PNG
about.PNG (9.11 KiB) Viewed 525 times

7zRFgLx2
Posts: 7
Joined: Mon Feb 18, 2019 6:13 pm

Re: Problems with saving as PDF

Post by 7zRFgLx2 » Sat Sep 07, 2019 7:53 am

Currently I'm using rev970.0826 (64bit)
Any findings so far?

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 260
Joined: Wed Jun 05, 2019 12:02 pm

Re: Problems with saving as PDF

Post by miguel-c » Sun Sep 15, 2019 11:32 pm

Hi, I wasn't able to reproduce the issues when generating the PDFs from File | Export as PDF. I used v970. See attached PDFs

I was able to reproduce the resistors/impedance/power supply connector issue, so I'm going to report it to the developers.
Attachments
principle.pdf
(279.65 KiB) Not downloaded yet
Test-3D-and-connectors_PDF-export2.pdf
(220.89 KiB) Not downloaded yet

Post Reply

Return to “Presentations 2018 for Windows”