PlanMaker 2018 freezes when save a sheet

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Teobaldo
Posts: 2
Joined: Wed Jul 03, 2019 11:23 pm

PlanMaker 2018 freezes when save a sheet

Post by Teobaldo » Wed Jul 03, 2019 11:53 pm

When I modify a sheet and then save the file PlanMaker freezes and it takes several minutes to go back to work. I never have this problem in SoftMaker products. I am using Windows 8.1. TextMaker works fine saving a file. I purchase the update yesterday and the first 3 or 4 times I used it worked well.

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 239
Joined: Wed Jun 05, 2019 12:02 pm

Re: PlanMaker 2018 freezes when save a sheet

Post by miguel-c » Thu Jul 04, 2019 4:08 pm

Hi, could you please send us the PlanMaker file that is causing the issue? If you don't feel comfortable posting it here, please send it to forum (at) softmaker.de

Teobaldo
Posts: 2
Joined: Wed Jul 03, 2019 11:23 pm

Re: PlanMaker 2018 freezes when save a sheet

Post by Teobaldo » Thu Jul 11, 2019 1:52 am

Sorry for the delay, I've been very busy with personal things.

First PlanMaker created a file 8 times larger than the original size and now it does it well and without problems, it does not freeze and the size is normal. I do not understand, the program had never done something like this to me, maybe the last update corrected the problem. In any case, thanks for the attention paid to my problem.

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