New document impossible to create

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jeep35
Posts: 1
Joined: Wed Sep 19, 2018 10:36 am

New document impossible to create

Post by jeep35 » Wed Sep 19, 2018 10:43 am

Hi everyone

I have created a document and saved it as docx format. When I try to create a New document with the New function or Ctrl + N, the same previous document appears again and again and I can't create any new document. I do have a correct licence for this software.
Has anybody get this bug ?

sven-l
SoftMaker Team
SoftMaker Team
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Re: New document impossible to create

Post by sven-l » Thu Sep 20, 2018 11:49 am

It seems like your have overwritten the Normal.tmvx (default template). Every new file you create via CTRL+N will be based on the Normal.tmvx.

Solution: Check your template path in the settings (in the "Files" tab). Here you can find your templates and change the Normal.tmvx.
Sven Leßmann
SoftMaker Software GmbH

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