Format differences

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dvally
Posts: 41
Joined: Tue Jun 10, 2008 5:29 am

Format differences

Post by dvally » Fri Dec 01, 2017 4:43 pm

Hi - I have a Word document that when opened in TM2018 appears to have format differences. Specifically inserted text boxes are appearing with a gray background. When opened in Word, the boxes have a transparent appearance.

When the document is printed from TM, the boxes appear as displayed in print preview. I have not made any changes to the default installation of TM. Any suggestions as to how to fix this?

Attached is a page of the document and also a screen cap of what I see when comparing them.

Thanks
Comparison.png
Attachments
Supplier Barcode.docx
(233.88 KiB) Downloaded 45 times

Jossi
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Re: Format differences

Post by Jossi » Fri Dec 01, 2017 10:38 pm

Select the text box and click "Ungroup" in "Object" menu.
Now all single objects are selected. When you deselect the outer grid (Shift+click), only the grey text boxes are selected. Go to Object > Properties, tab "3D", and click on the square at "No 3D effect".

But SoftMaker should look for the reason why this Word document is interpreted by TextMaker as having a 3D effect.

dvally
Posts: 41
Joined: Tue Jun 10, 2008 5:29 am

Re: Format differences

Post by dvally » Mon Dec 04, 2017 9:27 pm

Thanks Jossi, that worked as described. I still don't understand why the 2 applications treat the file differently. When I made the changes and saved the file, Word was able to open it with no issues. The format did not look any different in Word.

But thanks for your workaround! Seems like I should have been able to figure that one out myself...

Don

Jossi
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Re: Format differences

Post by Jossi » Mon Dec 04, 2017 10:10 pm

It wasn't so obvious. I hope SoftMaker will be able to solve this problem.

sven-l
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Re: Format differences

Post by sven-l » Wed Dec 06, 2017 4:24 pm

I will report this issue to the developers.
Sven Leßmann
SoftMaker Software GmbH

sven-l
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Re: Format differences

Post by sven-l » Tue Dec 12, 2017 11:58 am

This issue has been solved and will not occur any longer in the next service pack.
Sven Leßmann
SoftMaker Software GmbH

dvally
Posts: 41
Joined: Tue Jun 10, 2008 5:29 am

Re: Format differences

Post by dvally » Tue Dec 19, 2017 8:21 pm

Confirmed, the file now opens with no 3D effects enabled. Looks identical when opened in Word.

Thank you Softmaker Team!

(and Jossi)

victorlage
Posts: 18
Joined: Tue Oct 17, 2017 7:34 pm

Re: Format differences

Post by victorlage » Wed Jan 17, 2018 1:52 pm

Greetings, as to formatting differences, I am still experiencing some differences between TextMaker and LibreOffice/Word when saving in the Doc format. For instance, sometimes what appears to be nice round bullets show as weird characters when I open the doc file LibreOffice or MS Word.

While it suffices to "undo" and "redo" the bullet command (icon), I would surely rather to have this solved.

Thanks and keep up with the good work.

Jossi
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Re: Format differences

Post by Jossi » Wed Jan 17, 2018 6:25 pm

Could you please provide a sample document?

victorlage
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Joined: Tue Oct 17, 2017 7:34 pm

Re: Format differences

Post by victorlage » Fri Jan 19, 2018 8:26 pm

Greetings,


I made a sample file directly in TextMaker, then saved it both as RTF and DOCX and opened it in LibreOffice. Follows a Zip with files plus 2 screenshots.


Sorry, I do not have Word on my workplace, but I can replicate the experience in my home later. Anyway, it is the same phenomenon.

Thanks for all.
Attachments
SAMPLE.zip
(234.53 KiB) Downloaded 52 times

sven-l
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Re: Format differences

Post by sven-l » Thu Jan 25, 2018 5:28 pm

I will report this to the developers. Thank you!
Sven Leßmann
SoftMaker Software GmbH

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