Will product updates for Office 2018 continue once 2021 is released?

Post Reply
davidfiol
Posts: 1
Joined: Thu Mar 19, 2020 6:23 pm

Will product updates for Office 2018 continue once 2021 is released?

Post by davidfiol »

I made a one time purchase of Softmaker Office 2018. If I continue to use it will I continue to receive at least security and stability updates? If so for how long?
martin-k
SoftMaker Team
SoftMaker Team
Posts: 3083
Joined: Fri Nov 21, 2003 4:57 pm
Location: Nürnberg, Germany
Contact:

Re: Will product updates for Office 2018 continue once 2021 is released?

Post by martin-k »

Since you purchased SoftMaker Office 2018, there have already been four service packs. Our policy for service packs is "3 years after initial software release", and after that, service packs will be released when required to address security issues.
Martin Kotulla
SoftMaker Software GmbH
Krazycamper
Posts: 1
Joined: Fri May 15, 2020 12:07 pm

Re: Will product updates for Office 2018 continue once 2021 is released?

Post by Krazycamper »

I bought this software yesterday, all I get is errors, and I can't send e mail because I will not use outlook
I am very disappointed

Krazycamper
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 2935
Joined: Wed Mar 11, 2020 5:31 pm

Re: Will product updates for Office 2018 continue once 2021 is released?

Post by SuperTech »

Thanks for reporting this problem. Please share details, screenshots, and steps to reproduce the error you are getting in so that we can do further investigation for resolution.
Post Reply

Return to “SoftMaker Office 2018 for Windows (General)”