Will product updates for Office 2018 continue once 2021 is released?

Post here those questions, bug reports and suggestions for SoftMaker Office 2018 for Windows that do not fit in any of the application-specific subforums.
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davidfiol
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Joined: Thu Mar 19, 2020 6:23 pm

Will product updates for Office 2018 continue once 2021 is released?

Post by davidfiol » Fri May 15, 2020 2:34 am

I made a one time purchase of Softmaker Office 2018. If I continue to use it will I continue to receive at least security and stability updates? If so for how long?

martin-k
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Re: Will product updates for Office 2018 continue once 2021 is released?

Post by martin-k » Fri May 15, 2020 7:35 am

Since you purchased SoftMaker Office 2018, there have already been four service packs. Our policy for service packs is "3 years after initial software release", and after that, service packs will be released when required to address security issues.
Martin Kotulla
SoftMaker Software GmbH

Krazycamper
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Joined: Fri May 15, 2020 12:07 pm

Re: Will product updates for Office 2018 continue once 2021 is released?

Post by Krazycamper » Fri May 15, 2020 12:13 pm

I bought this software yesterday, all I get is errors, and I can't send e mail because I will not use outlook
I am very disappointed

Krazycamper

SuperTech
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Re: Will product updates for Office 2018 continue once 2021 is released?

Post by SuperTech » Fri May 15, 2020 8:41 pm

Thanks for reporting this problem. Please share details, screenshots, and steps to reproduce the error you are getting in so that we can do further investigation for resolution.

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