SoftMaker Updater Tool not working

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Wrigs
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Joined: Sun Jul 29, 2018 10:29 pm

SoftMaker Updater Tool not working

Post by Wrigs » Sun Jul 29, 2018 10:42 pm

Using SoftMaker Office 2018 Rev. 928.

Checked for updates and found there is a new update.

However, when I try to update I receive error: Failed to get data for 'CurrentMajorVersionNumber'.

Clicking 'OK' closed the dialog and the downloader runs with 'Connecting...." as status and never updates.

Any suggestions?

martin-k
SoftMaker Team
SoftMaker Team
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Re: SoftMaker Updater Tool not working

Post by martin-k » Mon Jul 30, 2018 7:38 am

Most likely you are using Windows 8. The updater had a bug that caused it to work on every version Windows except for Windows 8.

Please download the latest full-version installer again and install from that:

http://www.softmaker.com/en/softmaker-office-download

This gives you the latest SoftMaker Office, including a compatible updater.
Martin Kotulla
SoftMaker Software GmbH

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