Registering Upgrade

Post here those questions, bug reports and suggestions for SoftMaker Office 2018 for Windows that do not fit in any of the application-specific subforums.

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nharrip
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Joined: Fri Jan 19, 2018 3:53 am

Registering Upgrade

Post by nharrip » Fri Jan 19, 2018 4:01 am

I am a licensed user of Ashampoo Office 2018. As this program does not have access to Basicmaker, I have installed Softmaker Office 2018. All of my Ashampoo settings were kept. My question is: how do I know if the Softmaker Office 2018 has been registered? There is no indication in Help -> About or Help -> Manage License to indicate the status. It appears that my Ashampoo License Number was accepted by the Softmaker product.

nharrip
Posts: 3
Joined: Fri Jan 19, 2018 3:53 am

Re: Registering Upgrade

Post by nharrip » Sat Jan 20, 2018 2:13 am

Further to my previous post, I have purchased an upgrade license from Softmaker, reinstalled the application and entered the new license key, but the previous question still applies - there is nothing to indicate the license key has been accepted.

sven-l
SoftMaker Team
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Re: Registering Upgrade

Post by sven-l » Thu Jan 25, 2018 7:53 am

Please start TextMaker or PlanMaker and enter your valid SoftMaker Office product key in Help=>Manage License.
Sven Leßmann
SoftMaker Software GmbH

nharrip
Posts: 3
Joined: Fri Jan 19, 2018 3:53 am

Re: Registering Upgrade

Post by nharrip » Thu Jan 25, 2018 11:15 am

I have followed the registering procedure but do not get any indication it was successful or not. Many programs show 'Registered' in the Help - About screen.

martin-k
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Re: Registering Upgrade

Post by martin-k » Thu Jan 25, 2018 11:16 am

If you didn't receive an error message, then the license was accepted.
Martin Kotulla
SoftMaker Software GmbH

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