Scanning with FlxiPDF 2017 Pro

[peterauckland]

My scans produce a white or black image of the scanned page but with no writing. What am i doing wrong? I have to use WIA as TWAIN source results with the statement "cannot communicate with Scanner" - strange as both my Photoshop and Lightroom programmes can & do communicate with the scanner via TWAIN..

[sven-l]

Which revision of FlexiPDF (Help=>About) is installed? Is it 1.09? Which Scanner exactly are you using?

[peterauckland]

Thank you; I amusing Version 1.09 win and my printer is an Epson Expression Photo XP-750

[sven-l]

I will refer your problem to the developers.

[peterauckland]

Over 3 months have passed but still no reply from the developers - can you refresh them please
Peter

[sven-l]

Yes, I will do that.

[peterauckland]

Another 7 months have passed and the developers have still not responded. Looks as if they cannot identify a solution or reason for the failure of their software.