Scanning with FlxiPDF 2017 Pro

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peterauckland
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Joined: Tue Apr 17, 2018 6:06 pm

Scanning with FlxiPDF 2017 Pro

Post by peterauckland » Tue Apr 17, 2018 6:35 pm

My scans produce a white or black image of the scanned page but with no writing. What am i doing wrong? I have to use WIA as TWAIN source results with the statement "cannot communicate with Scanner" - strange as both my Photoshop and Lightroom programmes can & do communicate with the scanner via TWAIN..

sven-l
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Re: Scanning with FlxiPDF 2017 Pro

Post by sven-l » Wed Apr 18, 2018 10:08 am

Which revision of FlexiPDF (Help=>About) is installed? Is it 1.09? Which Scanner exactly are you using?
Sven Leßmann
SoftMaker Software GmbH

peterauckland
Posts: 4
Joined: Tue Apr 17, 2018 6:06 pm

Re: Scanning with FlxiPDF 2017 Pro

Post by peterauckland » Thu Apr 19, 2018 11:35 am

Thank you; I amusing Version 1.09 win and my printer is an Epson Expression Photo XP-750

sven-l
SoftMaker Team
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Re: Scanning with FlxiPDF 2017 Pro

Post by sven-l » Fri Apr 20, 2018 10:19 am

I will refer your problem to the developers.
Sven Leßmann
SoftMaker Software GmbH

peterauckland
Posts: 4
Joined: Tue Apr 17, 2018 6:06 pm

Re: Scanning with FlxiPDF 2017 Pro

Post by peterauckland » Tue Jul 17, 2018 1:43 pm

Over 3 months have passed but still no reply from the developers - can you refresh them please
Peter

sven-l
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Re: Scanning with FlxiPDF 2017 Pro

Post by sven-l » Wed Jul 18, 2018 10:54 am

Yes, I will do that.
Sven Leßmann
SoftMaker Software GmbH

peterauckland
Posts: 4
Joined: Tue Apr 17, 2018 6:06 pm

Re: Scanning with FlxiPDF 2017 Pro

Post by peterauckland » Fri Mar 15, 2019 5:16 pm

Another 7 months have passed and the developers have still not responded. Looks as if they cannot identify a solution or reason for the failure of their software. :(

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