Uninstall softmaker office 2012

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francus
Posts: 4
Joined: Mon May 07, 2007 4:31 pm

Uninstall softmaker office 2012

Post by francus » Fri Apr 08, 2016 5:19 pm

Hello,

I bought Softmaker Office 2016 pro, but before installing it I have to remove Softmaker office 2012.

This is Arch linux, so 2012 version was installed with the tar version, particularly untarring it and then with:

Code: Select all

sudo ./installsmoffice
But how can I remove it? There is no uninstall script provided, nor instructions.

So?

I suppose there is a solution, but in any case, for the future, suggest you clearly identify the uninstall steps on your website AND in the original files that is downloaded to install. I ask that because spent at least 3 hours trying to uninstall it and even your chat representative was totally unaware of this. This seems a little bit too much. Isn't it?

sven-l
SoftMaker Team
SoftMaker Team
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Location: Nuremberg
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Re: Uninstall softmaker office 2012

Post by sven-l » Mon Apr 11, 2016 11:02 am

Please use the following commands in the shell to install/uninstall SoftMaker Office on your machine (please replace the names of the files and installations with the correct ones):

TGZ:
install: tar xzf softmaker-office.tgz
uninstall: our script (uninstallsmoffice)

RPM:
install: rpm -ivh softmaker-office.rpm
uninstall: rpm -e softmaker-office
list all installed packages: rpm -qa
list all installed Softmaker Office packages: rpm -qa | grep softmaker

DEB:
install: dpkg -i softmaker-office.deb
uninstall: dpkg -r softmaker-office
list all installed packages: dpkg --get-selections
list all installed Softmaker Office packages: dpkg --get-selections | grep softmaker

Please use the 32bit deb file to install SoftMaker Office in 64bit Multiarch Ubuntu like described here:
http://www.softmaker.com/english/tipslinux_en.htm

If you need further assistance, please refer to:
http://www.softmaker.com/english/tipslinux_en.htm
Sven Leßmann
SoftMaker Software GmbH

francus
Posts: 4
Joined: Mon May 07, 2007 4:31 pm

Re: Uninstall softmaker office 2012

Post by francus » Tue Apr 12, 2016 4:44 am

TGZ:
install: tar xzf softmaker-office.tgz
uninstall: our script (uninstallsmoffice)
Ok, to uninstall the tgz one needs your script that seems to be called "uninstallsmoffice". So how can one get your script?

Is there a link to download it?

Again, in the future, please include this script in the original file that contains the installation software AND on your website.
Best
Francesco Felisati

sven-l
SoftMaker Team
SoftMaker Team
Posts: 7940
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
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Re: Uninstall softmaker office 2012

Post by sven-l » Tue Apr 12, 2016 11:03 am

I installed the Office via the tgz archive in Ubuntu 14.04 via:
sudo bash [Enter]
tar xzf softmaker-office-2016-753.tgz [Enter]

After the installation, the following text was written in the shell:

Code: Select all

SoftMaker Office 2016 has been successfully installed.

Just type 'textmaker16', 'planmaker16' or 'presentations16'
to start the applications.

You can find all SoftMaker Office applications in the Office menu group.

If you want to uninstall SoftMaker Office at a later time,
just run the command: 

/usr/bin/uninstallsmoffice16
Press Return to exit.
Sven Leßmann
SoftMaker Software GmbH

francus
Posts: 4
Joined: Mon May 07, 2007 4:31 pm

Re: Uninstall softmaker office 2012

Post by francus » Tue Apr 12, 2016 4:55 pm

It worked many thanks.

But how can one remember that after 4 years (2012 to 2016)?

Well my memory in not very good, but I suppose most people will have problems remembering that.

Please be kind and copy these instructions on the website an the website and on a readme file of the installation blob. This is for office 2020, if we are all alive.

But thanks for the the help.
Best
Fran

sven-l
SoftMaker Team
SoftMaker Team
Posts: 7940
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
Contact:

Re: Uninstall softmaker office 2012

Post by sven-l » Wed Apr 13, 2016 8:28 am

I will refer your suggestions to the developers.
Sven Leßmann
SoftMaker Software GmbH

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