Thank yousven-l wrote: We could now reproduce that issue here on a Lenovo X200 Notebook. I reported that issue to the developer and will inform you as soon as we have a fix for this.

Moderator: SoftMaker Team
Thank yousven-l wrote: We could now reproduce that issue here on a Lenovo X200 Notebook. I reported that issue to the developer and will inform you as soon as we have a fix for this.
Hello,unhappy_customer wrote:The issue has NOT been fixed.
I updated to version 752.0229.
The issue is still here. Unable to work offline. Internet connection required. Textmaker presents the dialog asking for serial number on every attempt to start the application while offline.
We need this to proceed further.Can you please send us the sminfo.txt (Invoke Help->About->Write System Information")?
Code: Select all
SoftMaker TextMaker System Information
Revision: 752
---
Linux distribution detection results: [3] ; Slackware 14.1 ; 14.1
Linux kernel info: Linux darkstar 4.1.6-smp #2 SMP Fri Aug 21 02:06:44 CDT 2015 i686 Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz GenuineIntel GNU/Linux
List of found distribution file names and their content:
>>> Slackware Filenames (/etc/slackware-release ; /etc/slackware-version) <<<
*
Slackware 14.1
---
*** File info ***
[/home/kgha/.softmaker/tm16config.ini]
[SmoPrinterList]
GhostView [system]=2
Default printer queue [system]=4
[SMO Printer - GhostView [system]]
PrinterCmd=gv % ; rm %
PrinterOutput=1
Resolution=96
RotLandscape=1
[SMO Printer - Default printer queue [system]]
PrinterCmd=lpr -r %
PrinterOutput=1
Resolution=96
RotLandscape=1
[SmoDefaultPrinter]
SmoDefaultPrinter=GhostView [system]
[tm]
LinuxInfo=2016.LX.752
Handling=2
ShowSchoolLicense=0
ArabicSupport=0
AsianFonts=0
MSWordFormat=6
TimeFormat=
DateFormat=
SidebarPage=3370
WSColorRGBValue=11250603
TableGrid=0
FrameGrid=0
OleBounds=0
PageBorders=0
Guides=0
AutoTime=5
LanguageID=1053
HorizontalPages=1
BackupType=0
BackupFilesPath=/home/kgha/SoftMaker/Backup/
Revision=752
CharMapFont=Times New Roman
WinMax=1
WinSize=18,56,1110,670
DlgLID=1033
TemplatePath=/home/kgha/SoftMaker/Templates 2016/
Documents=/home/kgha/SoftMaker/
Databases=/home/kgha/SoftMaker/
Pictures=/home/kgha/SoftMaker/
Macros=/home/kgha/SoftMaker/
SidebarDocking=0
[UserHome]
Name=Hammarlund
FirstName=KG
Initials=kgha
[UserBusiness]
Name=Hammarlund
FirstName=KG
Initials=kgha
[Ignore]
OLE=0
[Intl]
iMeasure=0
[SymbolHistory]
Char1=8211
Font1=Times New Roman
Char2=61480
Char3=61481
Char4=61482
Char5=61483
Char6=61514
Char7=61515
Char8=61516
Char9=61679
Char10=61680
Char11=61681
Char12=61682
Char13=61521
Char14=61636
Char15=61638
Char16=61693
Char17=61694
Char18=61498
[tm MRUFontlist]
Fontname0=Basic Roman
Fontname1=Times New Roman
*** EOF ***
[/home/kgha/.softmaker/tm16config.ini]
---
Environment:
LC_ALL: <null>
LC_LANG: <null>
LC_MESSAGES: <null>
LC_CTYPE: <null>
RC_LANG: <null>
LANG: en_US.UTF-8
GDM_LANG: <null>
---
Window Manager: IceWM 1.3.7.2 (Linux 4.1.6-smp/i686)
Screen resolution: 1366 ; 768
OS 64bit detection: [32] ; 0
OS 64bit internal values: 0 ; 0 --- 0 ; 0
Libraries [G ; F ; P ; C]: 0 ; 0 ; 0 ; 189158472
GnomeKdeUnityCustom init flags: 0 ; 0 ; 0 ; 0
GnomeKdeUnityCustom final flags: 0 ; 0 ; 0 ; 0
Colors inversion hack flags: 0xFFFFFFFF
Sdl config/status flags: 1 --- 1
---
*** Startup log ***
[00000ms]: LANG: Locale set to <en_US.UTF-8>
[00000ms]: Date 08.03.2016, 09:42
[00000ms]: TextMaker 2016, Revision 752 (Linux)
[00042ms]: OpenGL initialization successful. [183578720 ; 1 ; 6 --- 4 (3) ; 20]
[00042ms]: Main XWindow handle created: 39845891
[00044ms]: Detected number of monitors: 1
[00044ms]: Temporary subfolder initialized to: /tmp/tmIm7VkF/
[00051ms]: S64 - 64 bit os not-detected.
[00061ms]: mail not installed
[00071ms]: xdg-open installed
[00084ms]: xdg-mime installed
[00094ms]: thunderbird installed
[00105ms]: evolution not installed
[00115ms]: gv installed
[00126ms]: ggv not installed
[00136ms]: ghostview not installed
[00147ms]: kghostview not installed
[00157ms]: uname installed
[00168ms]: fontforge not installed
[00172ms]: ldconfig installed
[00185ms]: LibraryHandleCups: 189158472
[00185ms]: LibraryHandleCups - Full success!
[00187ms]: vInit
[00190ms]: InitVideo
[00190ms]: PersonalityInit
[00190ms]: GetMenuTextHeight
[00190ms]: RefreshIcons
[00190ms]: LoadSysBitMaps
[00198ms]: FontPathes: </usr/share/office2016/fonts:/usr/X11R6/lib/X11/fonts/Type1:/usr/share/fonts/misc/,/usr/share/fonts/TTF/,/usr/share/fonts/OTF/,/usr/share/fonts/Type1/,/usr/share/fonts/100dpi/:error-file = /var/log/xfs.log:/usr/share/fonts/OTF:/usr/share/fonts/TTF:/usr/share/fonts/Type1:/usr/share/fonts/Speedo:/usr/share/fonts/cyrillic:/usr/share/fonts/misc:/home/kgha/.fonts>
[00198ms]: Init Fontcache (364)
[00278ms]: LoadSysFonts
[00278ms]: LoadSysFonts End
[00278ms]: Tempfiles: /tmp/tmIm7VkF/out00000001.tmp
[00279ms]: comInit: CmdLine
[00279ms]: CmdLine < >
[00279ms]: comInit: Address
[00280ms]: comInit: InitCountry
[00280ms]: Countrycode set to <en_US.UTF-8>
[00298ms]: Main locale found: en_US.UTF-8
[00298ms]: Extra locale found: (Collate): C
[00298ms]: nl_langinfo(T_FMT) = |%%r|
[00298ms]: nl_langinfo(D_FMT) = |%%m/%%d/%%Y|
[00298ms]: nl_langinfo(D_T_FMT) = |%%a %%d %%b %%Y %%r %%Z|
[00298ms]: nl_langinfo(_NL_MEASUREMENT_MEASUREMENT) = 2
[00372ms]: Country Settings1: ID:1 CP:0 Curr:$ CF:0 NF:12 TS:, DS:.
[00372ms]: Country Settings2: MS:4 LS:, Lng:enu
[00372ms]: Country Settings Date: DF:56f9 DS:/ DW: D1S:, D2S:
[00372ms]: Country Settings Time: TF:2 TS:: TA:AM TP:PM
[00372ms]: comInit: InitComPrefs
[00373ms]: comInit: Controls
[00373ms]: comInit: Res
[00377ms]: comInit: Install
[00377ms]: comInit: InitAppPrefs
[00380ms]: comInit: InitMenu
[00380ms]: comInit: CreateMain
[00380ms]: comInit: Menuhelp
[00380ms]: comInit: CtlStrips
[00382ms]: comInit: Colors
[00382ms]: comInit: WindowSize
[00567ms]: Debian maximization hacks probably insufficient! [10 ; 20]
(unless the restore size matches maximization size)
[00606ms]: comInit: Treeview
[00606ms]: comInit: Cursors
[00606ms]: comInit: AppBrushes
[00607ms]: comInit: AppFormat
[00607ms]: comInit: AppIcons
[00607ms]: comInit: AppBuffer
[00607ms]: comInit: BrushCache
[00607ms]: comInit: AppFonts
[00607ms]: comInit: AppWindows
[00648ms]: UUID failed
[00648ms]: MAC address failed
[00648ms]: GetHWDataFromSystemLx failed.
[14907ms]: UUID failed
[14907ms]: MAC address successful
[14907ms]: GetHWDataFromSystemLx was successful.
[15698ms]: UUID failed
[15698ms]: MAC address successful
[15698ms]: GetHWDataFromSystemLx was successful.
[15699ms]: comInit: Menus
[15699ms]: comInit: Accelerators
[15699ms]: comInit: History
[15699ms]: comInit: appData
[15699ms]: spInitCountryInfo(0): ID:1 Date:DMYhmsQ TS:, DS:.
[15699ms]: spInitCountryInfo(1): ID:1 Date:DMYhmsQ TS:, DS:.
[15699ms]: GetMRULanguages
[15701ms]: comInit: Printer
[15702ms]: comInit: QuickPath
[15702ms]: comInit: SetMenu
[15702ms]: comInit: Speller
[15702ms]: comInit: appCmdList Start
[15702ms]: comInit: appOpenCommandList
[15706ms]: LoadDocument </home/kgha/SoftMaker/Templates 2016/English/Normal.tmv>
[15741ms]: ReadDocument </home/kgha/SoftMaker/Templates 2016/English/Normal.tmv>
[15797ms]: ReadDocument End
[15834ms]: LoadDocument End
[15834ms]: comInit: appCmdList End
[15835ms]: comInit: ShowWindow
[15842ms]: comInit: Address
[15842ms]: comInit: Timer
[15842ms]: comInit: AutoLoad
[15843ms]: System information startup log finished.
*** End of startup log ***
---
*** End of output ***
I sent you an email.arobbo wrote:Thanks Jim - I received your link from the "Desktop Partners" address and have only recently implemented the hotfix. I am afraid it didn't work, but I tried a number of approaches all to no avail. I even copied the new files across to manually over-write the previous ones. With the wifi off, SoftMaker2016 refused to open or acknowledge it had a valid registration key. I will try a full reboot but I don't think I will be successful.
Cheers
I would be helpful if you could send us the sminfo.txt (Invoke "Help->About->Write System Information").unhappy_customer wrote:
The issue is NOT fixed !
Thank you. I have forwarded the file to the development.arobbo wrote:Hi Jim,
I sent you copies of my sminfo post-update 752.0229, I hope they help - still unfortunately not corrected for Puppy Linux TahrPup 6.0.5... but EXTREMELY happy that direct cups-print *and* duplex functionality is now working,
Nearly There,
arobbo
The developers could solve that problem. It should not occur anymore with the next service pack.attilas wrote:Every message and dialog boxes are affected.
I’m using openSUSE Tumbleweed (20160208) (x86_64)
My hardware:
Dell Latitude E6520 notebook
CPU: i5-2540M CPU @ 2.60GH
RAM: 16GB DDR3-1333MHz
GPU: Intel(R) HD Graphics 3000 (2nd Generation Core Processor Family Integrated Graphics Controller)
Thank you, the ofl16_hotfix fixed itsven-l wrote:The developers could solve that problem. It should not occur anymore with the next service pack.