Presentations 2016 (Rev. 766) Doesn’t Load 16:9 Templates Properly

Post your questions, bug reports and suggestions here for Presentations 2016 for Windows.

Moderator: SoftMaker Team

Post Reply
RKanarek
Posts: 75
Joined: Tue Jan 13, 2004 6:59 am

Presentations 2016 (Rev. 766) Doesn’t Load 16:9 Templates Properly

Post by RKanarek » Fri Jun 23, 2017 3:30 am

Presentations 2016 (Rev. 766) Doesn’t Load 16:9 Templates Properly


Greetings,

When attempting to create a document using a template with a 16:9 aspect ratio, the template is loaded in 4:3 format. Interestingly, when “double-clicking” on a 16:9 template from Windows Explorer ‒ NOT from within Presentations ‒ Presentations opens the template properly.

Presentations does not seem to have a problem opening Presentations documents that are in 16:9 format.
Attachments
Pres2016 - File (Template) Launched from File Explorer - Aspect Correct - Very Low Quality JPG.jpg
Pres2016 - File (Template) Loaded - Wrong Aspect Ratio - Low Quality JPG.jpg

sven-l
SoftMaker Team
SoftMaker Team
Posts: 7809
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
Contact:

Re: Presentations 2016 (Rev. 766) Doesn’t Load 16:9 Templates Properly

Post by sven-l » Wed Jul 05, 2017 10:04 am

This is reproducible here and I will report this issue to our developers. Thank you!
Sven Leßmann
SoftMaker Software GmbH

RKanarek
Posts: 75
Joined: Tue Jan 13, 2004 6:59 am

Re: Presentations 2016 (Rev. 766) Doesn’t Load 16:9 Templates Properly

Post by RKanarek » Thu Jul 06, 2017 10:17 am

Thanks for the reply and for looking into the matter.

sven-l
SoftMaker Team
SoftMaker Team
Posts: 7809
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
Contact:

Re: Presentations 2016 (Rev. 766) Doesn’t Load 16:9 Templates Properly

Post by sven-l » Thu Jul 20, 2017 2:58 pm

This problem has been solved and should no longer occur with the next service pack.
Sven Leßmann
SoftMaker Software GmbH

Post Reply

Return to “Presentations 2016 for Windows”