Error Saving on Google Drive File Stream

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richard.pitt
Posts: 1
Joined: Mon Oct 09, 2017 1:31 pm

Error Saving on Google Drive File Stream

Post by richard.pitt » Tue Oct 10, 2017 10:50 am

I have recently installed Google Drive File Stream for Windows.
This is the new Google Drive implementation. It looks like a virtual drive in windows explorer (G:).

I can't save any PlanMaker files to any location on my Google Drive on my computer.
I get the message: "Error saving file. Disk full or inaccessible."

I have tried existing files that were downloaded as part of my existing Google Drive.
I have tried creating new files.
I have tried PlanMaker files and .xls.
All of them get the same error.
Interestingly, I can use the context menu in windows explorer to create a new PlanMaker document on my Google Drive and that saves ok. But once I work on it inside PlanMaker, I can't 'save it.

I have to save my spreadsheet it to a location outside the G: drive and then copy it into the location it should be, using Windows Explorer.

TextMaker saves ok.
Presentations save ok.

Details:
Windows NT 6.1, Build 7601 Service Pack 1
PlanMaker 2016, Revision 766.0331 (32 Bit)

sven-l
SoftMaker Team
SoftMaker Team
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Location: Nuremberg
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Re: Error Saving on Google Drive File Stream

Post by sven-l » Mon Nov 20, 2017 1:42 pm

We tried to reproduct that issue on Windows 10 64bit but there was no problem saving the file. Please restart your machine. Does the problem still occur? Are you working with Windows 7?
Sven Leßmann
SoftMaker Software GmbH

lou208@outlook.com
Posts: 1
Joined: Wed Oct 31, 2018 12:11 pm

Re: Error Saving on Google Drive File Stream

Post by lou208@outlook.com » Wed Oct 31, 2018 12:15 pm

I am wondering if this issue has ever been resolved. I am having the exact same problem.

sven-l
SoftMaker Team
SoftMaker Team
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Location: Nuremberg
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Re: Error Saving on Google Drive File Stream

Post by sven-l » Tue Nov 06, 2018 10:44 am

lou208@outlook.com wrote:
Wed Oct 31, 2018 12:15 pm
I am wondering if this issue has ever been resolved. I am having the exact same problem.
Saving in Google File Stream works properly for me with both, PlanMaker 2016 and PlanMaker 2018. What exactly does not work? Is there an error message? Could you please describe step by step what you did?
Sven Leßmann
SoftMaker Software GmbH

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