McAfee blocks Service Pack Revision 768

General questions and answers about SoftMaker Office 2016 for Windows. Don't post application-specific questions here, but in the appropriate subforum.
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rugbyhead
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Joined: Sun Mar 18, 2018 3:55 pm

McAfee blocks Service Pack Revision 768

Post by rugbyhead » Sun Mar 18, 2018 4:04 pm

I have been ignoring my service pack update to SoftMaker Office 2016 for a while now, today I tried to download it,
McAfee Security informs me there it found: the file ofw16_768.exe contains: virus, spyware or unwanted programs.
What's going on here?

sven-l
SoftMaker Team
SoftMaker Team
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Re: McAfee blocks Service Pack Revision 768

Post by sven-l » Fri Mar 23, 2018 11:11 am

A typical false alert from a virus scan. Either add the exe file to a white list or disable the virus scan for the time of the installation (and activate it afterwards again).
Sven Leßmann
SoftMaker Software GmbH

rugbyhead
Posts: 2
Joined: Sun Mar 18, 2018 3:55 pm

Re: McAfee blocks Service Pack Revision 768

Post by rugbyhead » Mon Mar 26, 2018 1:45 pm

Thanks, I Added ofw16_768.exe to the security "white list" and the Service Pack installed just fine.

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