Files disappeared after permission problems

General questions and answers about SoftMaker Office 2016 for Windows. Don't post application-specific questions here, but in the appropriate subforum.
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Files disappeared after permission problems

Post by lawrencegoodman000 » Fri Jan 05, 2018 5:06 pm

This may be a problem with Windows 10, not Textmaker but I thought someone might be able to help me.

I saved two files in a folder where I know I have read and write permissions, but when I reopened this files, it said I didn't have permission to do so.
On the Windows support site, it says to reboot if you have this problem. I did so and now the files aren't there anymore.
I've looked in hidden files and they are not there either.

Any idea what's going on? I've lost a lot of work.

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Re: Files disappeared after permission problems

Post by martin-k » Fri Jan 05, 2018 5:16 pm

You can still look in My Documents\SoftMaker\Backup to find backup files of your documents, provided that you haven't disabled advanced backup.
Martin Kotulla
SoftMaker Software GmbH

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