Is it possible to get a direct download?

Questions and answers about TextMaker HD for Android
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colonel_panic
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Is it possible to get a direct download?

Post by colonel_panic » Wed Jan 15, 2020 11:47 am

Hi

I have a license for TextMaker HD. However, I'd like to use it without a Google account.
Is there a direct download?

Thanks.

miguel-c
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Re: Is it possible to get a direct download?

Post by miguel-c » Wed Jan 15, 2020 11:53 am

Hi, unfortunately, we no longer provide an APK nor we will in future versions.

colonel_panic
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Re: Is it possible to get a direct download?

Post by colonel_panic » Wed Jan 15, 2020 12:13 pm

Really disappointed with this response. I've paid for a license I can't use.

I paid for the last two versions of FlexiPDF. Neither have worked properly.

MartinK - we are both small business owners, and as such I actively try to support small enterprises. However when 50% of the products are unusable, I have to draw the line.

We will not be updating our company licenses to Softmaker Office when the new version comes out. Time to find something better.

martin-k
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Re: Is it possible to get a direct download?

Post by martin-k » Wed Jan 15, 2020 12:16 pm

You have purchased TextMaker HD with your Google account. Why can't you use a Google account any longer?

If you look at the Android software market, 99% of the manufacturers only offer versions via Google Play. There is already enough fragmentation in Android that no one wants to offer versions outside of Google Play, except for maybe via Amazon.

If you have problems with FlexiPDF, you should report them so that we can investigate and fix them.
Martin Kotulla
SoftMaker Software GmbH

colonel_panic
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Re: Is it possible to get a direct download?

Post by colonel_panic » Wed Jan 15, 2020 12:25 pm

I didn't. I have a license key bought through your website.

colonel_panic
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Re: Is it possible to get a direct download?

Post by colonel_panic » Wed Jan 15, 2020 12:41 pm

martin-k wrote:
Wed Jan 15, 2020 12:16 pm
If you have problems with FlexiPDF, you should report them so that we can investigate and fix them.
Perhaps you should properly test your software before you sell licenses for them. Besides, the problems have been reported by other users. Maybe you fixed them. Or maybe you didn't.
We depend on PDFs to send files to our customers. We can't have problems with missing/scrambled text. We are trusting you with our reputation when we use your products.

martin-k
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Re: Is it possible to get a direct download?

Post by martin-k » Wed Jan 15, 2020 12:53 pm

Hey Tony, there is something wrong with the car. Fix it! What it is? I won't tell you.

If you have a problem, you need to describe it. Alternatively, point to another post and say "I have exactly the same problem". Then we can help you.
Martin Kotulla
SoftMaker Software GmbH

martin-k
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Re: Is it possible to get a direct download?

Post by martin-k » Wed Jan 15, 2020 12:54 pm

colonel_panic wrote:
Wed Jan 15, 2020 12:25 pm
I didn't. I have a license key bought through your website.
I don't understand. If you have purchased the software previously from our web site, then it already worked without a Google account. If you still have the download e-mail, the links will still work. If not, then contact our sales team at sales(at)softmaker.com
Martin Kotulla
SoftMaker Software GmbH

colonel_panic
Posts: 53
Joined: Fri Jun 08, 2018 9:19 pm

Re: Is it possible to get a direct download?

Post by colonel_panic » Wed Jan 15, 2020 1:10 pm

martin-k wrote:
Wed Jan 15, 2020 12:53 pm
Hey Tony, there is something wrong with the car. Fix it! What it is? I won't tell you.

If you have a problem, you need to describe it. Alternatively, point to another post and say "I have exactly the same problem". Then we can help you.
That's OK if you are on your own time. We have work to do.

We send out legal documents as encrypted PDFs. Missing words in those at best make us look unprofessional. At worst, they leave us open to legal action.

We could not possibly have used FlexiPDF in a production environment in the state it was in when I bought licenses for either version.

martin-k
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Re: Is it possible to get a direct download?

Post by martin-k » Wed Jan 15, 2020 1:20 pm

I am really sorry to hear of such troubles, but I would really like to check them more closely. If you ever have the time, I'd be really glad to receive one or sample documents for these problems.
Martin Kotulla
SoftMaker Software GmbH

colonel_panic
Posts: 53
Joined: Fri Jun 08, 2018 9:19 pm

Re: Is it possible to get a direct download?

Post by colonel_panic » Wed Jan 15, 2020 1:25 pm

Too late, I'm afraid. We're no longer using Windows.

Thanks anyway.

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