General questions and answers about SoftMaker Office HD for Android. Don't post application-specific questions here, but in the appropriate subforum.
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Joined: Tue Oct 07, 2008 11:46 am


Post by JSR » Wed Nov 26, 2014 10:45 am

I had a minor issue when buying with PayPal. After going through the checkout process, through the PayPal site, back to Softmaker, and finishing up, I got an error:
An error occurred while processing your order:
Your Paypal payment did not go through.
Click this button to check your credit card data:
I went through the whole process again (I didn't change anything), and this time everything worked okay. I don't know if you want to look in to what the problem might have been - the error might put some people off.

SoftMaker Team
SoftMaker Team
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Re: Paypal

Post by martin-k » Wed Nov 26, 2014 11:02 am

Thank you for reporting this. We checked the shop's logfiles, and only you have been affected. Seems to have been a temporary hiccup in Paypal...
Martin Kotulla
SoftMaker Software GmbH

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