No sound

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Curious
Posts: 1
Joined: Sat May 18, 2013 11:40 am

No sound

Post by Curious » Sat May 18, 2013 12:10 pm

According to
Office 2012: Presentations - Android Apps on Google Play
https://play.google.com/store/apps/deta ... ions&hl=en
"Description
SoftMaker Presentations Mobile is the only presentation program for Android that lets you open, edit, and save all your PowerPoint files while preserving all formatting and content. It displays your presentations exactly like they look on your PC, even including sound, animations, and slide transitions."
Also please note that according to SoftMaker Presentations Mobile user manual for Android,
pra12_en.pdf,
"Welcome to SoftMaker Presentations Mobile – the only presentation software that
renders your documents on smartphones and tablets exactly like on a PC."
However, manual does not even contain the word "sound"!!!

However, on Samsung GALAXY TAB 7.0 plus, running Android, there is no sound when a PC PowerPoint presentation containing a sound track is played!
What should be done to correct the problem with missing sound track???

sven-l
SoftMaker Team
SoftMaker Team
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Location: Nuremberg
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Re: No sound

Post by sven-l » Tue May 21, 2013 9:42 am

In which file format is the sound file (.mp3, .wav)? Is it embedded in the presentation? Could you please send us a sample file to forum(at)softmaker.de? Thank you!
Sven Leßmann
SoftMaker Software GmbH

bobm@ideo.co.uk
Posts: 1
Joined: Fri Sep 06, 2013 5:02 pm

Re: No sound

Post by bobm@ideo.co.uk » Fri Sep 06, 2013 5:23 pm

Hello. I have just been experimenting with the trial version and, like the earlier poster, it does not play sound for me either.

The sound is an embedded .wav file (about 470KB within a total file size of 1.3 MB)

Is there any likelihood of this being resolved, please?

Bob

sven-l
SoftMaker Team
SoftMaker Team
Posts: 8123
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
Contact:

Re: No sound

Post by sven-l » Tue Sep 10, 2013 11:14 am

We need a sample file. Please send it to forum(at)softmaker.de referring to that thread. Thank you!
Sven Leßmann
SoftMaker Software GmbH

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