Not working on android

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Maz.1
Posts: 1
Joined: Thu Sep 27, 2018 11:09 pm

Not working on android

Post by Maz.1 » Thu Sep 27, 2018 11:43 pm

Hi, am new to the forum so fingers crossed I get the hang of things. I have Planmaker basic and have used it successfully for some time. However the last few days it has not been working. Message from the app says...unfortunately Planmaker has stopped. Via files saved to Dropbox. ..file format not found.

Has anyone else had this problem? Any ideas?

Thanks,

sven-l
SoftMaker Team
SoftMaker Team
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Re: Not working on android

Post by sven-l » Tue Oct 02, 2018 9:51 am

so you use PlanMaker HD Basic (as you wrote) or PlanMaker Mobile for Android (you posted in the Mobile forum)? However, does a new installation of PlanMaker solve the issue?
Sven Leßmann
SoftMaker Software GmbH

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