Office Free ~ Android - No USB access

Post here those questions, bug reports and suggestions for SoftMaker Office Mobile for Android that do not fit in any of the application-specific subforums.

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msydnor
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Office Free ~ Android - No USB access

Post by msydnor » Tue May 08, 2018 9:20 pm

It seems I can only access internal storage and a few cloud storage locations.

Is this a limitation of the free version? Does the full HD version offer external SD and USB access to files?

Thank you.
~msydnor

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jimjutte
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Re: Office Free ~ Android - No USB access

Post by jimjutte » Fri May 11, 2018 4:14 pm

Not sure if this is intended, but I can confirm that I have the same limits. What I do is save to a folder on the internal memory and then transfer it using a file manager (Filemanager +) to an external microSD card on my phone.

Not sure if that helps, but it provides a workaround.
Cheers
Jim

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Re: Office Free ~ Android - No USB access

Post by sven-l » Mon May 14, 2018 8:54 am

msydnor wrote:
Tue May 08, 2018 9:20 pm
Does the full HD version offer external SD and USB access to files?
SD card: Yes.

USB: I don't think so. USB storage is not officially part of Android, and if a manufacturer provides it, he has to hack it in.
Sven Leßmann
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jimjutte
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Re: Office Free ~ Android - No USB access

Post by jimjutte » Mon May 14, 2018 11:34 am

Hi Sven,
So not to beat a dead horse, then what we are seeing is NOT expected behaviour? For example, my phone's internal memory is accessible, but the microSD card that I place in the phone is not. Just a clarification.
Cheers
Jim

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Re: Office Free ~ Android - No USB access

Post by martin-k » Mon May 14, 2018 11:37 am

FreeOffice Mobile cannot access the SD card on modern Android systems. It was built for Android 2.3 or higher, and at that time, access to the SD card never was a problem. Around Android 4.4, Google decided that the SD card is something sacred that lowly applications should not be able to write to. That broke FreeOffice Mobile's access to the SD card.

SoftMaker Office HD, which was built for Android 4 and higher, takes special steps to access the SD card (by asking the user to unlock it).

USB storage is unlikely to work on either.
Martin Kotulla
SoftMaker Software GmbH

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Re: Office Free ~ Android - No USB access

Post by jimjutte » Mon May 14, 2018 12:33 pm

Thanks for the clarification Martin.
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Jim

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Re: Office Free ~ Android - No USB access

Post by brjaan » Sun Jun 10, 2018 8:15 pm

not true I cannot access my SD card with paid HD version or mobile version. It asks for permission and then crashes or simply does nothing.

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Re: Office Free ~ Android - No USB access

Post by brjaan » Sun Jun 10, 2018 8:20 pm

nope I was wrong it seems only the paid version of softmaker HD works and not the paid version of Softmaker mobile

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Re: Office Free ~ Android - No USB access

Post by martin-k » Sun Jun 10, 2018 8:23 pm

brjaan wrote:
Sun Jun 10, 2018 8:20 pm
nope I was wrong it seems only the paid version of softmaker HD works and not the paid version of Softmaker mobile
That's what I wrote.
Martin Kotulla
SoftMaker Software GmbH

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