Cannot Open Dropbox

Post here those questions, bug reports and suggestions for SoftMaker Office Mobile for Android that do not fit in any of the application-specific subforums.

Moderator: SoftMaker Team

Post Reply
charoitel
Posts: 1
Joined: Sat Oct 07, 2017 3:52 pm

Cannot Open Dropbox

Post by charoitel » Sat Oct 07, 2017 3:56 pm

Hello,

I got error 404: v1_retired message when trying to open my Dropbox from the mobile app. Could anyone please help? Thank you.

User avatar
Mark Davies
Posts: 209
Joined: Mon Apr 04, 2005 1:02 am
Location: Auckland , New Zealand

Re: Cannot Open Dropbox

Post by Mark Davies » Thu Oct 19, 2017 7:02 pm

Any plans to address this in an update? SM no use to me without Dropbox.
Mark Davies

harry_writer
Posts: 1
Joined: Fri Oct 27, 2017 5:56 pm

Re: Cannot Open Dropbox

Post by harry_writer » Fri Oct 27, 2017 6:09 pm

I cannot access Dropbox from Textmaker rev 704.0318. Error v1 retired. Android 7.

Please can you fix this ASAP. It is a real nuisance.

sven-l
SoftMaker Team
SoftMaker Team
Posts: 7942
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
Contact:

Re: Cannot Open Dropbox

Post by sven-l » Mon Nov 13, 2017 3:51 pm

We cannot fix this issue. Dropbox changed their API, and the new official libraries from Dropbox only support modern versions of Android. SoftMaker Office Mobile is still compatible with Android 2.3, and the Dropbox libraries don't work with that anymore.

There will be a new SoftMaker Office for Android next year that leaves old Android versions behind and will work with Dropbox again.

Note that this problem does not affect SoftMaker Office HD for Android which is compatible only with Android 4 and higher.
Sven Leßmann
SoftMaker Software GmbH

Post Reply

Return to “SoftMaker Office Mobile for Android (General)”