Search found 1046 matches

by martin-k
Tue Jun 30, 2020 10:06 pm
Forum: SoftMaker FreeOffice 2018 for Windows (General)
Topic: Unable to connect to Softmaker server
Replies: 9
Views: 75

Re: Unable to connect to Softmaker server

I am seeing from your IP address that you are connecting from Cuba. I would not rule out that you are running into a government-imposed IP filtering issue that we cannot work around.
by martin-k
Mon Jun 29, 2020 10:47 am
Forum: SoftMaker FreeOffice 2018 for Windows (General)
Topic: Activation Each Run
Replies: 8
Views: 100

Re: Activation Each Run

The left-over .tmp file indicates you don't have full access rights to this folder.
by martin-k
Mon Jun 29, 2020 8:47 am
Forum: FreeOffice 2018 for Linux (General)
Topic: SoftMaker's command-line Debian installation instructions
Replies: 5
Views: 87

Re: SoftMaker's command-line Debian installation instructions

My quick web search tells me that the root password is disabled by default in Q4OS. So, unless you explicitly set one, you must use sudo instead of su -
by martin-k
Sun Jun 28, 2020 8:50 am
Forum: FreeOffice 2018 for Linux (General)
Topic: SoftMaker's command-line Debian installation instructions
Replies: 5
Views: 87

Re: SoftMaker's command-line Debian installation instructions

su requires the root password. Did you enter that, or your own password?
by martin-k
Fri Jun 26, 2020 8:36 am
Forum: FreeOffice 2018 for Linux (General)
Topic: SoftMaker's command-line Debian installation instructions
Replies: 5
Views: 87

Re: SoftMaker's command-line Debian installation instructions

1. Why should "su -" not work? I am using Buster all the time with this. 2. That's what the "apt install -f" is for. dpkg installs without fixing dependencies, and apt install -f fixes them. 3. These are warnings by your Linux's desktop icon tools. You should ignore them, they throw all kinds of war...
by martin-k
Tue Jun 23, 2020 8:47 am
Forum: SoftMaker Office 2021 for Windows (General)
Topic: Two questions
Replies: 15
Views: 755

Re: Two questions

Sorry I was inexact in my wording. You created a ticket using our support assistant page, and this in turn creates an e-mail into our ticket system. We will discuss this there. You can change your password right here in the forum software. We don't know your password, so there is no point in asking ...
by martin-k
Mon Jun 22, 2020 9:32 pm
Forum: SoftMaker Office 2018 for Windows (General)
Topic: Weird Pop-Up Message
Replies: 18
Views: 390

Re: Weird Pop-Up Message

Again, this message appears once a week. That's it. If it bothers you that much, turn off the internal update checker in TextMaker.
by martin-k
Mon Jun 22, 2020 9:20 pm
Forum: SoftMaker Office 2018 for Windows (General)
Topic: Weird Pop-Up Message
Replies: 18
Views: 390

Re: Weird Pop-Up Message

Really? We show a simple message once a week, and that is your reaction?
by martin-k
Mon Jun 22, 2020 1:50 pm
Forum: SoftMaker Office 2021 for Windows (General)
Topic: Two questions
Replies: 15
Views: 755

Re: Two questions

Since you have already sent an e-mail, this will be handled by our sales team.
by martin-k
Sat Jun 20, 2020 9:34 am
Forum: SoftMaker Office 2018 for Linux (General)
Topic: Repository
Replies: 2
Views: 103

Re: Repository

To add the repository for SoftMaker Office 2018, use the script in its own folder:

/usr/share/office2018/add_apt_repo.sh
by martin-k
Sat Jun 20, 2020 9:29 am
Forum: SoftMaker Office 2021 for Windows (General)
Topic: The connection to the server failed.
Replies: 3
Views: 249

Re: The connection to the server failed.

To investigate this, I need the affected product key. Please send it by e-mail to forum (at) softmaker.com and reference this thread.
by martin-k
Thu Jun 18, 2020 6:38 pm
Forum: BasicMaker 2021 for Windows
Topic: CreateObject now not working
Replies: 13
Views: 171

Re: CreateObject now not working

Most likely this was so because your regular install created the registry entries, and since portable PlanMaker was already running, BasicMaker switched to it instead of starting the regulary installed version.
by martin-k
Thu Jun 18, 2020 6:01 pm
Forum: BasicMaker 2021 for Windows
Topic: CreateObject now not working
Replies: 13
Views: 171

Re: CreateObject now not working

Oh, that won't work. For OLE Automation to work, it needs to be properly installed in the Windows Registry. Portable apps don't do that.
by martin-k
Thu Jun 18, 2020 5:45 pm
Forum: BasicMaker 2021 for Windows
Topic: CreateObject now not working
Replies: 13
Views: 171

Re: CreateObject now not working

1. Ensure that the file PlanMaker.tlb exists in Program Files\SoftMaker Office 2021.
2. Reinstall SoftMaker Office. Maybe something has messed up the registry settings.

Go to advanced search