SoftMaker.com

Please make sure your printer is ready and able to print with papers in the tray. Please check if other programs are able to print now. I printed a document from Acrobat fine just prior to testing the apps again now. Textmaker is now no longer printing directly. PlanMaker is not printing directly.

Did some more checking. TextMaker is still printing but PlanMaker and Presentations will not print straight from the progrom. I unselected Avoid Printer Delay in PlanMaker, exited, and came back in and still does not print. Neither of them will print to file either although a file is created.

So I discovered tonight that at some point before my testing this morning my printer ran out of paper and thus I thought TextMaker didn't print. However, when I added paper, out came my test page! I tried it again and it is printing directly from TextMaker. I went back in an check marked the "A...

Printer Dropdown

Thanks for trying that step. Please check these steps and share this information: 1. Please click on ribbon command File | Print | Click on printer dropdown and share a screenshot of the printer list. 2. Please check and verify if you are selecting the correct printer. 3. After selecting the correc...

SuperTech wrote: ↑Tue Nov 29, 2022 10:44 am Please click on ribbon command File | Options | System tab | Please toggle the option "Avoid printer delays" | OK and then try to print. Please share the results.

Unfortunately that did not help. I even closed out of TextMaker and opened it again and tried to print.

Well the ability to print directly from TextMaker was short lived. So I tried renaming the folder again which prompted the reset. However, it did not restore the ability to print directly from Textmaker. Am attaching the settings folder before I renamed it and and the renamed settings folder.

Old settings folder attached

So I changed the name of the Softmaker folder. Then opened a document and it printed. I assume this is because changing the name of the folder forces the program to go through the configuration setup again and corrects whatever the glitch was? Can I now delete my renamed folder so I don't have that ...

I'm confused on the renaming the folder refreshing the settings. Did you rename the Documents/SoftMaker folder before trying? No I did not rename the folder. The service pack update automatically prompted me to download it. Why would I need to rename the folder? If that is something that needs to o...

Thanks for sharing sminfo.txt but as I can see latest revision number 1058 is not installed. Please download the latest copy from our website and install it then check if this resolves your problem. Additionally, you can rename the Documents/SoftMaker folder which will refresh all settings. 1058 fi...

Thanks for sharing sminfo.txt but as I can see latest revision number 1058 is not installed. Please download the latest copy from our website and install it then check if this resolves your problem. Additionally, you can rename the Documents/SoftMaker folder which will refresh all settings. I did d...

Reinstalling did not help.

SuperTech wrote: ↑Mon Nov 14, 2022 11:09 pm Thanks for sharing the sminfo.txt file. Please uninstall SoftMaker Office, download and install the latest software from our website and then check.

I'm confused as I already had the latest update or at least it said i did and the file name is the same. Am reinstalling it now.

SuperTech wrote: ↑Sat Nov 12, 2022 4:23 pm Please share your sminfo.txt file which you can generate by clicking on '?' (right-top corner) > About > "Write system information".

**I have edited your post and converted sminfo to a text file.