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Please send an e-mail to support[at]softmaker.de with this offer and your contact details.

Thank you for posting your issue.

I have forwarded the details to our team for further investigation.

As soon as I receive any update, I will let you know here.

Thank you for following up on this issue. Cyrillic letters are available for numbering in TextMaker 2024.

Please see the attached screenshot. If you haven't upgraded your SoftMaker Office yet, you can do so from our online shop here to access the latest features.

Thank you for sharing the screenshot. Please check your private message Inbox.

You can check whether your computer can communicate on the standard TCP/IP ports 80 and 443 (used by web servers).

These ports need to be open for the connection to work properly.

The licensing server's domain is licensing.softmaker.com

Thank you for sharing the sample file.

I am able to reproduce the issue, but it seems to occur only with this specific PNG file. I have forwarded the details to our development team for further investigation.

Thank you for the response. I don't even see an option to include backgrounds.

Yes, there is no option to exclude it either.


Please send us the file where you are experiencing this issue so we can test it here.

If your file is confidential, please email it to forum[at]softmaker.com with a ...

Thank you for trying Safe Mode with Networking.

Could you please confirm whether your internet connection is working in Safe Mode? You can test this by opening your operating system's native browser (e.g., Edge or Internet Explorer).

If you have admin access to your router or can contact your ISP ...

Thank you for posting your query. Currently, there is no defined option to set a default font for the entire template. I have forwarded this as an improvement suggestion.

Thank you for sharing the screenshot. It appears that the issue is related to your network, as there are no problems with our servers.

Please check whether any third-party software is blocking SoftMaker Office from connecting to the activation server.

You may also try starting your system in Safe ...

Thank you for posting your issue.

I am unable to reproduce the problem on my end. Please send us the file where you are experiencing this issue so we can test it here.

If your file is confidential, please email it to forum[at]softmaker.com with a link to this post.

We apologize for the inconvenience. Could you please share a screenshot of the activation error so we can better understand the issue?

Thank you for sharing the issue. This behavior largely depends on how many background services and apps are running, how memory is being utilized, and how your device manages background processes.

To help avoid the problem, please try the following:
1. Avoid leaving the app in the background for ...

Great to hear—thank you for confirming!

Thank you for the detailed report.

To better understand and diagnose this OLE issue, please provide the following:

1. The TextMaker file where the RFFlow object is inserted and the problem occurs.

2. The original RFFlow source file, if possible, so we can test the embedding process.

3. The exact ...