Search found 6 matches

by rjn
Tue Dec 10, 2019 11:40 pm
Forum: SoftMaker FreeOffice 2018 for Mac (General)
Topic: Can't Request License Key
Replies: 12
Views: 2432

Re: Can't Request License Key

Apologies for the delayed response. Enabling "Extended support for Asian fonts" works! is there a reason why that works? Thanks for your help!
by rjn
Sun Nov 17, 2019 11:48 pm
Forum: SoftMaker FreeOffice 2018 for Mac (General)
Topic: Can't Request License Key
Replies: 12
Views: 2432

Re: Can't Request License Key

I tried re-installing the app with the application support file deleted. I was able to get a working trial copy -- working in every sense except for any keyboard inputs. I can create a new document and do anything from the toolbar using the mouse (insert symbol, insert section breaks\, insert table,...
by rjn
Mon Nov 04, 2019 2:41 am
Forum: SoftMaker FreeOffice 2018 for Mac (General)
Topic: Can't Request License Key
Replies: 12
Views: 2432

Re: Can't Request License Key

No, nothing has changed. I still can’t input my email address to get the license key.
by rjn
Mon Oct 28, 2019 8:14 pm
Forum: SoftMaker FreeOffice 2018 for Mac (General)
Topic: Can't Request License Key
Replies: 12
Views: 2432

Re: Can't Request License Key

MacOS 10.14.6
by rjn
Mon Oct 28, 2019 1:57 pm
Forum: SoftMaker FreeOffice 2018 for Mac (General)
Topic: Can't Request License Key
Replies: 12
Views: 2432

Re: Can't Request License Key

I use US English, but nothing can be typed into the email address field. It’s acting like a database field that I do not have permission. I use the same email address that I use for this forum.
by rjn
Mon Oct 28, 2019 4:29 am
Forum: SoftMaker FreeOffice 2018 for Mac (General)
Topic: Can't Request License Key
Replies: 12
Views: 2432

Can't Request License Key

For some unknown reason, after downloading FreeOffice for Mac, I cannot type my email address in the dialog box to request a license key. I've never seen this happen with any application before. I've tried re-downloading the software, but the same problem re-occurs.

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