SoftMaker.com

Oh! So you can reproduce the issue there. What a surprise.

Microsoft Edge, Google Chrome, Internet Explorer. The same results with each one. You see the message “You are now in live chat with Softmaker”. You enter your question and wait, and wait, and then live chat goes offline - no response. Not once in a dozen or more attempts. You should try harder.

Unfortunately your answer was too late to be useful. The matter was urgent and in an effort to solve the problem a second copy of the program was bought but this too failed to run. Further help and advice was sought elsewhere and after expending much time and effort the operating system had to be re...

Does anyone else have the problem that soon after typing a question into Live Chat, and before there is any response, Live Chat goes offline?

I have been using Softmaker 2016 very successfully for the last couple of years on two of my computers, both running Windows 10. Having received the invitation to upgrade to Softmaker 2018 Professional, I did so. One of my machines accepted the upgrade without any problems but the other one would no...