Blocked key

[leone]

Hello, the license key of NX office was blocked, writes that it is used on more than five computers, but it is not so! Today I renewed my license for another year-the key is still locked! Our customer care is not responding for several weeks, it is unclear what to do?

[miguel-c]

Hi, there is some issue with your Linux and our activation server.
I have temporarily fixed the issue, but we need to investigate the cause.
Could you please open TextMaker and then go to "? | About | Write system information " and send us the sminfo.txt file it generates?

[leone]

Hi, there is some issue with your Linux and our activation server.
I have temporarily fixed the issue, but we need to investigate the cause.
Could you please open TextMaker and then go to "? | About | Write system information " and send us the sminfo.txt file it generates?

Wow, it earned! Thank! File as an attachment

[miguel-c]

Since August did you install reinstall your operating system?
On how many computers did you insert the activation code?

[leone]

Since August did you install reinstall your operating system?
On how many computers did you insert the activation code?

Since August, as far as I remember, I have not changed the operating systems. Installed on 5 computers - 3 with windows and 2 with archlinux. Now everything works well.