Freeze panes bug

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hwl.gmx
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Joined: Sat Nov 11, 2017 11:19 am

Freeze panes bug

Post by hwl.gmx » Tue Nov 14, 2017 9:56 am

There is a freeze panes bug in both 2016 and 2018 Office:
*If you activate freeze panes then hold left-click, the mouse cursor would get dragged to the left (with the corresponding cells selected).

Minor bug but it's annoying to work with wide spreadsheets where usually freeze panes are activated.
I'm not sure whether it's a feature or a bug but I don't see the use of it. It happens even with a newly created blank document. If it is a feature, then please let me know how to turn it off.

sven-l
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Re: Freeze panes bug

Post by sven-l » Wed Nov 29, 2017 10:16 am

Could you please describe step by step where exactly you click and what you do? I tried to find a bug here but it all works properly.
Sven Leßmann
SoftMaker Software GmbH

hwl.gmx
Posts: 14
Joined: Sat Nov 11, 2017 11:19 am

Re: Freeze panes bug

Post by hwl.gmx » Sun Dec 03, 2017 10:45 am

Hi Sven,

FYI the bug appears when you are working from a secondary monitor. Using the primary monitor (in my case: laptop) the freeze window does not make a selection drag every time left mouse button is clicked.

I even record a video for you, but I can't attach it due to invalid file extension, so I don't know how to show you the bug.
You should try activating the freeze window function and then use a secondary monitor..you will see what I meant.

Regards,

sven-l
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Re: Freeze panes bug

Post by sven-l » Mon Dec 04, 2017 3:44 pm

Please upload the video (e.g. to dropbox or Google drive) and just send us the link. Thank you!
Sven Leßmann
SoftMaker Software GmbH

hwl.gmx
Posts: 14
Joined: Sat Nov 11, 2017 11:19 am

Re: Freeze panes bug

Post by hwl.gmx » Tue Dec 05, 2017 11:50 am

Hi Sven,

Here you go: https://my.pcloud.com/publink/show?code ... l5UyouiNK7
What I did was only activate the freeze window / freeze pane and then left click at anywhere within the spreadsheet table and then it would start make a selection drag to the left.

As said previously this only happens on a multiple monitor configuration (secondary screen)..using the primary screen this issue does not appear.

Regards,

sven-l
SoftMaker Team
SoftMaker Team
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Re: Freeze panes bug

Post by sven-l » Thu Dec 07, 2017 2:43 pm

I use a secondary screen but was still not able to reproduce. So I assume it has something todo with the file you are using. Could you please attach it here or send it to forum(at)softmaker.com referring to this thread? Thank you!
Sven Leßmann
SoftMaker Software GmbH

hwl.gmx
Posts: 14
Joined: Sat Nov 11, 2017 11:19 am

Re: Freeze panes bug

Post by hwl.gmx » Mon Dec 11, 2017 10:49 am

The document I was using in the short video was created from a new blank document.
It happens to an existing document too, so I don't think the file has to do anything with the bug.
Whatever spreadsheet file I'm using via Planmaker, it would start making the selection drag to the left as in the video (using secondary screen).

If that does not happen in your PC, let me try to reproduce the issue in another PC.

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