Crashes when creating Portfolio

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mart3383
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Joined: Sat Aug 16, 2014 1:04 pm

Crashes when creating Portfolio

Post by mart3383 » Wed Nov 09, 2016 11:04 am

Thought great - something to replace Adobe. Looks good but crashes when creating PDF Portfolio.

Think it needs more fine tuning but looks promising.

Running Win10 x64 16gb

martin-k
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Re: Crashes when creating Portfolio

Post by martin-k » Wed Nov 09, 2016 11:12 am

Can't reproduce, can you give step-by-step instructions?
Martin Kotulla
SoftMaker Software GmbH

mart3383
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Re: Crashes when creating Portfolio

Post by mart3383 » Wed Nov 09, 2016 2:07 pm

Message appears on screen about several encrypted PDF files but this is false as they are not. I have zero encrypted PDF files. Is there anyway of FlexiPDF ignoring these false reported encryptions even though the portfolio will not be complete.

I am requesting it creates a portfolio of files which is large and does contain files other than simple PDF (JPG, etc) which the portfolio manager should ignore. It will create a portfolio with a small number of PDF files.

On the positive side, the program itself looks from some minor testing to have huge potential and is certainly more comprehensive feature wise than many of the other Acrobat alternatives being offered - many of which are lightweight IMO.

sven-l
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Re: Crashes when creating Portfolio

Post by sven-l » Thu Nov 10, 2016 10:08 am

Can anyone else reproduce this? Without a proper step-by-step instruction and/or sample file it is hard to find and solve the bug.
Sven Leßmann
SoftMaker Software GmbH

mart3383
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Re: Crashes when creating Portfolio

Post by mart3383 » Thu Nov 10, 2016 11:33 pm

Elected to use FlexiPDFPro. Added PDF directory with sub folders to Create Portfolio. Starts scanning the directory and sub-folders.

Error message appears after scanning - FlexiPDF 01.jpg attached refers. The message is erroneous as no files are encrypted.

Clicking OK shows - Found 2404 files totaling 14106 pages - FlexiPDF 02.jpg refers

Clicking OK to save the portfolio file - in this case named portfolio.pdf

Message appears - FlexiPDF has stopped working. FlexiPDF 03.jpg refers
Attachments
FlexiPDF 03.jpg
FlexiPDF 03.jpg (49.55 KiB) Viewed 1921 times
FlexiPDF 02.jpg
FlexiPDF 01.jpg

sven-l
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Re: Crashes when creating Portfolio

Post by sven-l » Fri Nov 11, 2016 1:27 pm

Thank you! I will report this to the developers.
Sven Leßmann
SoftMaker Software GmbH

mart3383
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Re: Crashes when creating Portfolio

Post by mart3383 » Sat Nov 19, 2016 11:28 am

Reporting back. I tried the 'other software' as outlined viewtopic.php?f=276&t=16351 although I have an aversion to monthly/annual subscription software so will not be proceeding further with Inceni.

Same erroneous message was shown regarding encrypted files up but the Inceni software continued to create the portfolio file without crashing.

n-p
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Re: Crashes when creating Portfolio

Post by n-p » Thu Apr 13, 2017 2:06 pm

This issue has been fixed. The problem shouldn't occur any longer with the next Service pack which will be released in the near future.

mart3383
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Re: Crashes when creating Portfolio

Post by mart3383 » Thu Apr 13, 2017 3:43 pm

Thank you - now sorted. The Service Pack works

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