Prints too far down page

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barraclm
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Joined: Sat Apr 30, 2016 6:39 am

Prints too far down page

Post by barraclm » Sat Apr 30, 2016 6:49 am

When I print from Textmaker (haven't tried the other apps) it starts the printing about 3/4" further down the page than every other app. Though I have the top margin set to 0" it still starts printing at 3/4" down the page.

The printer is a Brother HL-5450DN. No other Linux app has this issue.

sven-l
SoftMaker Team
SoftMaker Team
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Re: Prints too far down page

Post by sven-l » Mon May 02, 2016 1:29 pm

Are you working with CUPS or with another driver?
Sven Leßmann
SoftMaker Software GmbH

barraclm
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Joined: Sat Apr 30, 2016 6:39 am

Re: Prints too far down page

Post by barraclm » Mon May 02, 2016 6:41 pm

CUPS

sven-l
SoftMaker Team
SoftMaker Team
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Re: Prints too far down page

Post by sven-l » Wed May 04, 2016 11:52 am

Unfortunately we cannot reproduce that issue here and currently no other customers are reporting a similar problem. We have some more questions:

1. Which Linux exactly are you using?
2. Which revision (Help=>About) of TextMaker is installed?
3. Does it also happen with a blank new sheet where you only type some few characters in?

Thank you!
Sven Leßmann
SoftMaker Software GmbH

wbrells
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Joined: Fri Nov 18, 2016 4:09 pm

Re: Prints too far down page

Post by wbrells » Sat Nov 19, 2016 8:15 pm

Folks,

I've noticed (and reported) this same problem when using the Android version of TextMaker HD! In fact, the bottom margin also prints much larger than the value specified. This is a real problem when importing MS Word documents because it "messes up" the careful pagination of my documents. Hopefully, this problem can be fixed in both the Linux and Android versions of the program...

Wayne

barraclm
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Joined: Sat Apr 30, 2016 6:39 am

Re: Prints too far down page

Post by barraclm » Sat Nov 19, 2016 8:39 pm

My problem got fixed when I upgraded to revision 761(.0922). I don't know whether this was a bug that got fixed or some combination of settings that were reset by the upgrade process. As far as I recollect, I did not make any changes to CUPS when upgrading.

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