[SOLVED] Instalation hangs on Ubuntu 14.04.3 LTS

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mflidr
Posts: 3
Joined: Thu Sep 24, 2015 6:39 pm

[SOLVED] Instalation hangs on Ubuntu 14.04.3 LTS

Postby mflidr » Fri Oct 09, 2015 12:47 pm

I encountered problem with installation on 64bit Ubuntu 14.04.3 LTS (checked on two PCs). The installation hangs indefinitely.

How to reproduce:
1) on Ubuntu 14.04.3 LTS install the package

sudo dpkg -i softmaker-office-pro-2016_745-01_i386.deb

2) finish installation

sudo apt-get install -f

The installation never finishes and the last messages are

Using existing xdg-utils
Adding document icons...
Registering MIME types...
Last edited by mflidr on Sat Nov 14, 2015 11:20 am, edited 1 time in total.

tizza10
Posts: 7
Joined: Sun Sep 06, 2015 4:48 pm

Re: Instalation hangs on Ubuntu 14.04.3 LTS

Postby tizza10 » Sun Oct 11, 2015 1:32 pm

Same for me, apt-get demands

Code: Select all

sudo dpkg --configure -a
after I killed the terminal with the initial install, but again, it hangs registering MIME types. Ubuntu 14.04 fully updated.

mflidr
Posts: 3
Joined: Thu Sep 24, 2015 6:39 pm

Re: Instalation hangs on Ubuntu 14.04.3 LTS

Postby mflidr » Mon Oct 12, 2015 6:30 pm

I have looked into the postinst script in the debian package and in the create_mime function it calls the script calls following command

Code: Select all

sudo -H -u username sh /tmp/mime.sh


The command probably does not have proper right to execute since when manually running the command I get this message

Code: Select all

mv: try to overwrite '/home/username/.local/share/applications/mimeapps.list', overriding mode 0644 (rw-r--r--)?


So it seems that the script does not have propper rights and waits for user input which it never gets.

sven-l
SoftMaker Team
SoftMaker Team
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Location: Nuremberg
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Re: Instalation hangs on Ubuntu 14.04.3 LTS

Postby sven-l » Wed Oct 14, 2015 4:09 pm

For me it worked properly with a newer internal build of the .deb package in Ubuntu 14.04.2 64bit. I installed it the same way as you described. So it seems that issue has been solved recently. Please try again with the next beta release as soon as it is available. Thank you!
Sven Leßmann
SoftMaker Software GmbH

tizza10
Posts: 7
Joined: Sun Sep 06, 2015 4:48 pm

Re: Instalation hangs on Ubuntu 14.04.3 LTS

Postby tizza10 » Fri Oct 16, 2015 10:51 am

I had to uninstall to get apt-get or dpkg working, do you have an estimated release date for the next build?

sven-l
SoftMaker Team
SoftMaker Team
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Location: Nuremberg
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Re: Instalation hangs on Ubuntu 14.04.3 LTS

Postby sven-l » Tue Oct 20, 2015 3:32 pm

Not yet. We will inform you as soon as the new beta will be available.
Sven Leßmann
SoftMaker Software GmbH

fcastillo
Posts: 1
Joined: Tue Aug 09, 2016 10:24 pm

Re: [SOLVED] Instalation hangs on Ubuntu 14.04.3 LTS

Postby fcastillo » Tue Aug 09, 2016 10:26 pm

I'm having the same problem on Ubuntu 16.04. I would have thought that this new version would have been released since last October.
Any ideas how to workaround this issue?

sven-l
SoftMaker Team
SoftMaker Team
Posts: 7058
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
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Re: [SOLVED] Instalation hangs on Ubuntu 14.04.3 LTS

Postby sven-l » Wed Aug 10, 2016 10:03 am

fcastillo wrote:I'm having the same problem on Ubuntu 16.04. I would have thought that this new version would have been released since last October.
Any ideas how to workaround this issue?


Please make sure to install your FreeOffice 2016 for Linux as described here:
http://www.freeoffice.com/en/support/tips-and-tricks
Sven Leßmann
SoftMaker Software GmbH


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