Installation problem

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el48tel
Posts: 17
Joined: Mon Dec 08, 2014 3:43 pm

Installation problem

Post by el48tel » Wed Mar 04, 2015 11:28 pm

PC WIN7 64 bit 3GHz 4core 8Gb RAM 2Tb drive

1 installation deleted old version then seemed to lock the PC; then the PC closed down on its own without intervention then restarted but the installation of the software had stalled

2 ran the installation again and the software has installed OK

sven-l
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Re: Installation problem

Post by sven-l » Mon Mar 09, 2015 10:03 am

That is the first time I hear of such an issue. Could it be that there was some Windows updates were running in the background, shutting down and restarting your PC after the intallation was finished?
Sven Leßmann
SoftMaker Software GmbH

el48tel
Posts: 17
Joined: Mon Dec 08, 2014 3:43 pm

Re: Installation problem

Post by el48tel » Mon Mar 09, 2015 12:45 pm

I am not sure. But I don't think that there was any other process running.

Jim-J
SoftMaker Team
SoftMaker Team
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Re: Installation problem

Post by Jim-J » Mon Mar 09, 2015 3:09 pm

Hello,

Please try the new beta that was released today. Does it still happen?
Jim J.
SoftMaker Software GmbH

rengab
Posts: 29
Joined: Tue Apr 12, 2011 7:38 am

Re: Installation problem

Post by rengab » Tue Mar 10, 2015 3:11 pm

SMO2016 first beta

1. It runs on Windows 2000 installed, and as portable > I hope it will remain as such
2. Installation needs a lot of hardisk space > more than 500MB because of files in temp folder
3. You cannot choose other install folder except default

el48tel
Posts: 17
Joined: Mon Dec 08, 2014 3:43 pm

Re: Installation problem

Post by el48tel » Wed Mar 11, 2015 12:56 pm

"Hello,

Please try the new beta that was released today. Does it still happen?"

On vacation currently - so no access to PC
The laptop I'm using loads it OK - if there's no update before the weekend I'll try it on my return

el48tel
Posts: 17
Joined: Mon Dec 08, 2014 3:43 pm

Re: Installation problem

Post by el48tel » Sat Mar 14, 2015 4:57 pm

el48tel wrote:"Hello,

Please try the new beta that was released today. Does it still happen?"

On vacation currently - so no access to PC
The laptop I'm using loads it OK - if there's no update before the weekend I'll try it on my return

OK - the v3 installs without problem - slow but no problem

el48tel
Posts: 17
Joined: Mon Dec 08, 2014 3:43 pm

Re: Installation problem

Post by el48tel » Mon Mar 23, 2015 5:55 pm

v4 installs OK
takes a long long time for thr TextMaker desktop icon to appear - the other three appear instantaneously

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