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Post here those questions, bug reports and suggestions for SoftMaker HD for Android that do not fit in any of the application-specific subforums.

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RobW
Posts: 22
Joined: Tue Apr 14, 2015 5:24 pm

Links

Post by RobW » Wed Jan 20, 2016 9:29 pm

A good day,

I have a sheet in Excel with links to Word documents.When clicking the link in Planmaker, Planmaker asks for a program to open the link. When I select Textmaker, the linked document is not opened. When I select for example WPS office to open the linked file, the file is opened without problems.

Is this a known bug? It is not a huge problems, but I really like Softmaker Office for Android and would very much like not to be dependant on other Office apps...

Best, Robert

Jim-J
SoftMaker Team
SoftMaker Team
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Joined: Fri Apr 04, 2014 8:29 am

Re: Links

Post by Jim-J » Thu Jan 21, 2016 9:49 am

Hello,

can you send us this file for further investigation?
You can send it to support(at)softmaker.de. Please write your forum name and copy a link of this thread to the e-mail.

Thank you
Jim J.
SoftMaker Software GmbH

RobW
Posts: 22
Joined: Tue Apr 14, 2015 5:24 pm

Re: Links

Post by RobW » Thu Jan 21, 2016 12:52 pm

I could send you the file, but I have tested some more and the problem seems to be in the total lenght of the filename including path of the document the link points to.

The maximum lenght that works is 128 (if I have counted correctly: /storage/emulated/0/doc1111111111111111111111111111111111111111111111/22222222222222222222222222222222222222222222222/3/123.docx)

If the path is longer, only a blank document is presented when TextMaker starts.

Jim-J
SoftMaker Team
SoftMaker Team
Posts: 437
Joined: Fri Apr 04, 2014 8:29 am

Re: Links

Post by Jim-J » Fri Jan 22, 2016 10:44 am

Hello,
I was able to reproduce this issue. I referred this to the developer team. A soon a I get response, you'll be informed.
Jim J.
SoftMaker Software GmbH

RobW
Posts: 22
Joined: Tue Apr 14, 2015 5:24 pm

Re: Links

Post by RobW » Mon Mar 14, 2016 11:55 am

In latest version 752.2.0228.gs the problem still persists. No solution yet?

RobW

Jim-J
SoftMaker Team
SoftMaker Team
Posts: 437
Joined: Fri Apr 04, 2014 8:29 am

Re: Links

Post by Jim-J » Mon Mar 14, 2016 4:53 pm

Hello,

I informed the developers about your request.
Jim J.
SoftMaker Software GmbH

RobW
Posts: 22
Joined: Tue Apr 14, 2015 5:24 pm

Re: Links

Post by RobW » Wed May 25, 2016 6:12 pm

Just updated to version 757.0510.gs. The problem is still not solved. I am a bit disappointed to be honest....
RobW

sven-l
SoftMaker Team
SoftMaker Team
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Location: Nuremberg
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Re: Links

Post by sven-l » Fri May 27, 2016 9:40 am

I will inform you here as soon as we have a solution.
Sven Leßmann
SoftMaker Software GmbH

RobW
Posts: 22
Joined: Tue Apr 14, 2015 5:24 pm

Re: Links

Post by RobW » Tue Dec 13, 2016 4:58 pm

Well, another half year has come and gone and again, this problem has not been solved in revision 763.1202.gs. This is getting quite annoying, and I am seriously doubting whether participating in this forum is not simple an enormous waste of time. Disappointing.

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