Error with Office HD App on Android 8.0

Post here those questions, bug reports and suggestions for SoftMaker HD for Android that do not fit in any of the application-specific subforums.

Moderator: SoftMaker Team

Post Reply
garryjoshi
Posts: 1
Joined: Thu Feb 15, 2018 10:21 am

Error with Office HD App on Android 8.0

Post by garryjoshi » Thu Feb 15, 2018 10:23 am

Office HD app was working fine when my note 8 was running android 7.0 but today I updated to android 8.0 and now whenever I am opening the app it only loads a blank screen during its start up and crashes after a while. How do I fix it any solution??

A quick update: I've uninstalled the Office HD app and reinstalled it and it's working just fine once again :)

Garry Joshi
https://showbox.onl/ https://mobdro.one/ https://dltutuapp.com/
Last edited by garryjoshi on Fri Feb 23, 2018 10:17 am, edited 1 time in total.

User avatar
jimjutte
SoftMaker Volunteers
SoftMaker Volunteers
Posts: 914
Joined: Sun Oct 28, 2007 9:08 pm
Location: Wenzhou, China
Contact:

Re: Error with Office HD App on Android 8.0

Post by jimjutte » Mon Feb 19, 2018 3:42 pm

Hi Garry,

I just checked on my own phone and I am using 7.0, so I can't provide an idea at this time. Is there anything critical in the update that you need in the short-term? Can you revert to 7.0?
Cheers
Jim

sven-l
SoftMaker Team
SoftMaker Team
Posts: 7724
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
Contact:

Re: Error with Office HD App on Android 8.0

Post by sven-l » Tue Feb 20, 2018 8:27 am

Please uninstall the Apps (and also the program data) and install them again. Does the problem persist?
Sven Leßmann
SoftMaker Software GmbH

Post Reply

Return to “SoftMaker Office HD for Android (General)”